Most frequently asked Editor questions
How do I remove an underline from a hyperlink? How do I change my font color? How do I align my images in a row? What do I need to know about using my own, custom HTML email? How do I personalize my email to display my contact's first name using HTML? How do I add custom fields in the body of my email using HTML? How do I make a custom field a hyperlink using its URL that's also a custom field? How do I send the same email with unique content for each recipient? How do I change the color of my bulletpoints? Why am I experiencing formatting issues? How do I remove an underline from a hyperlink? Click the Pencil icon for the section you'd like to insert your hyperlink Insert the text or URL Highlight the text Select the Link icon Enter in the URL (be sure to copy over the pre-populated http:// if you've already copied that portion Click Update Select the blue HTML button at the bottom right of the floating toolbar Locate the URL associated to the text. In the example below, http://www.benchmarkemail.com/ExtPricing. <a href="http://www.benchmarkemail.com/ExtPricing">Benchmark Email Pricing Plans</a> Immediately following the closing quote, enter in the following code style="text-decoration:none;" like so: <a href="http://www.benchmarkemail.com/ExtPricing" style="text-decoration:none!important;">Benchmark Email Pricing Plans</a> Click Save & Close Top How do I change my font color? Click the Pencil icon in the section containing the text you'd like to change the color of Click on the blue HTML button located at the bottom right of the floating toolbar Locate the first word of the respective line and edit the color number prior to it In the below example, I would replace #fc6462 with my desired color number or name to change the text color to "What extra features does Benchmark Email offer?" <span style="color:#fc6462;">What extra features does Benchmark Email offer?</span> Top How do I align my images in a row? Click on the Pencil icon of the section you'd like to place your images Click on the blue HTML button located on the bottom right of the floating toolbar Copy the code below and paste it over the existing code in the HTML window (Please note that this action will replace all existing content within the section): <table width="100%"> <tr> <td> image 1 </td> <td> image 2 </td> <td> image 3 </td> </tr> </table> You should have as many rows of <td> image # </td> as you do images. Since there are 3 lines of this code above, what has been provided is preparing you to insert 3 images. Add and remove accordingly. Click Save & Close You should see, the text Image 1, Image 2 and Image 3 in the section Highlight Image 1 Click on the Image icon under Insert Additional Elements Select your desired image within the Image Gallery window Click Insert Resize the image as needed (Important note: Template width maximum is 600 pixels) Repeat steps 7 through 11 for Image 2 and Image 3 Select each image and select the Align center button from the floating toolbar Click Save Top What do I need to know about using my own, custom HTML email? If you'd like to insert content in a tabular format, this should be done in tables rather than spacing in between 2 columns. Many email clients will ignore CSS unless it's used Inline. Because of this, we recommend that you code your emails using in-line CSS only. Avoid copying text and/or images from an external source such as MS Word and pasting it directly into Benchmark Email's Editor. Instead, paste it into Notepad first, and then transfer it from Notepad into Editor. Your email content should consist of 60% text and 40% images (best practices). Avoid nesting unwanted duplicate tags to the content. Avoid using scripting in the code. Avoid the use of <p> tags. Instead, use <br> tags as <p> tags may result in spacing issues when viewing from various email clients. Avoid using background images in your email as most email clients block them for security purposes. Design your emails to meet the 600 x 800 standard. Top How do I personalize my email to display my contact's first name using HTML? If you're experiencing difficulties personalizing your email using our Tools (http://www.benchmarkemail.com/blogs/detail/benchmark-email-new-feature-add-personal-greetings), an alternative solution would be via HTML: Click the Pencil icon in the section you'd like to start your greeting Highlight and delete the placeholder text Insert your greeting: "Hi," "Dear," "Greetings," etc. Click on the blue HTML button located at the bottom right of the floating toolbar Locate your greeting Copy and paste the following code one space after your greeting: [contact_attribute:firstname] Click Save & Close The code will be visible within the section but will display accordingly (s
範本與編輯器 5 九月, 2019
What does the Clear Styles button do?
The Clear Styles button will delete any text formatting from the block or selection you are editing. This includes any colors, fonts, and text size changes that have been made. You will see this button in the toolbar while you are editing a block of the email campaign.
範本與編輯器 6 九月, 2019
我想在我的電子郵件中加入連結。我該該如何取得連結的URL？
在電子報中放置網站、網誌或PDF檔的連結，表示你的訂戶可以從你提供的網址直接讀取該內容。http://www.benchmarkemail.com/tw即為URL一例。電子報被開啟後，若訂戶點選URL，他們就會被帶到該網頁。 要取得URL，你必須確定連結內容已上線。請依照以下步驟來取得URL： 打開網頁瀏覽器到你想連結的網頁。 瀏覽器上方顯示的網址就是URL。選取並複製至你的剪貼簿。 請注意：請確定你有複製到http://和副檔名，例如.org或.pdf。 回到你的Benchmark Email帳戶，開啟電子報的內容方塊後再加入連結。 你可能需要改變連結的顏色以配合你的電子報外觀。你也可以建立影像連結讓訂戶點選。
常見問題 4 八月, 2021
檢視HTML代碼應具備那些知識？
當檢視代碼時，你可以會看到以下內容： 基本元素 內容結構 內容格式 連結與圖片 分隔元素 清單 背景與色彩 表格 基本元素 Document Type <HTML></HTML> (beginning and end of file) Title <TITLE></TITLE> (must be in header) Header <HEAD></HEAD> (descriptive info, such as title) Body <BODY></BODY> (bulk of the page) 內容結構 Heading <H?></H?> (the spec. defines 6 levels) Align Heading <H? ALIGN=LEFT|CENTER|RIGHT></H?> Division <DIV></DIV> Align Division <DIV ALIGN=LEFT|RIGHT|CENTER|JUSTIFY></DIV> Defined Content <SPAN></SPAN> Block Quote <BLOCKQUOTE></BLOCKQUOTE> (usually indented) Emphasis <EM></EM> (usually displayed as italic) Strong Emphasis <STRONG></STRONG> (usually displayed as bold) Citation <CITE></CITE> (usually italics) Code <CODE></CODE> (for source code listings) Variable <VAR></VAR> Definition <DFN></DFN> (not widely implemented) Author's Address <ADDRESS></ADDRESS> Large Font Size <BIG></BIG> Large Font Size <SMALL></SMALL> 內容格式 Bold <B></B> Italic <I></I> Underline <U></U> (not widely implemented) Strikeout <STRIKE></STRIKE> (not widely implemented) Strikeout <S></S> (not widely implemented) Subscript <SUB></SUB> Superscript <SUP></SUP> Preformatted <PRE></PRE> (display text spacing as-is) Center <CENTER></CENTER> (for both text and images) Font Size <FONT SIZE=?></FONT> (ranges from 1-7) Font Color <FONT COLOR="#$$$$$$"></FONT> Select Font <FONT FACE="***"></FONT> Weight <FONT WEIGHT=?></FONT> Marquee <MARQUEE></MARQUEE> 連結與圖片 Link Something <A HREF="URL"></A> Link to Location <A HREF="URL#***"></A> (if in another document) <A HREF="#***"></A> (if in current document) Target Window <A HREF="URL" TARGET="***"></A> Link to Email <A HREF="mailto:@"></A> Specify Subject <A HREF="mailto:@?SUBJECT=***"></A> (use a real question mark) Define Location <A NAME="***"></A> Display Image <IMG SRC="URL"> Alignment <IMG SRC="URL" ALIGN=TOP|BOTTOM|MIDDLE|LEFT|RIGHT> Alignment <IMG SRC="URL" ALIGN=TEXTTOP|ABSMIDDLE|BASELINE|ABSBOTTOM> Alternate <IMG SRC="URL" ALT="***"> (if image not displayed) Dimensions <IMG SRC="URL" WIDTH=? HEIGHT=?> (in pixels) <IMG SRC="URL" WIDTH=% HEIGHT=%> (as percentage of page width/height) Border <IMG SRC="URL" BORDER=?> (in pixels) Runaround Space <IMG SRC="URL" HSPACE=? VSPACE=?> (in pixels) Imagemap <IMG SRC="URL" USEMAP="URL"> Client-Side Map <MAP NAME="***"></MAP> (describes the map) Map Section <AREA SHAPE="DEFAULT|RECT|CIRCLE|POLY" COORDS=",,," HREF="URL"|NOHREF> 分隔元素 Paragraph <P></P> (closing tag often unnecessary) Align Text <P ALIGN=LEFT|CENTER|RIGHT></P> Justify Text <P ALIGN=JUSTIFY></P> Line Break <BR> (a single carriage return) Clear Textwrap <BR CLEAR=LEFT|RIGHT|ALL> Horizontal Rule <HR> Alignment <HR ALIGN=LEFT|RIGHT|CENTER> Thickness <HR SIZE=?> (in pixels) Width <HR WIDTH=?> (in pixels) Width Percent <HR WIDTH="%"> (as a percentage of page width) 清單 Unordered List <UL><LI></UL> (before each list item) Compact <UL COMPACT></UL> Bullet Type <UL TYPE=DISC|CIRCLE|SQUARE> (for the whole list) Bullet Type <LI TYPE=DISC|CIRCLE|SQUARE> (this & subsequent) Ordered List <OL><LI></OL> (before each list item) Numbering Type <OL TYPE=A|a|I|i|1> (for the whole list) Numbering Type <LI TYPE=A|a|I|i|1> (this & subsequent) Starting Number <OL START=?> (for the whole list) Starting Number <LI VALUE=?> (this & subsequent) Definition List <DL><DT><DD></DL> (<DT>=term, &l
範本與編輯器 6 八月, 2018
我能移除郵件周圍的框線嗎？
Benchmark Email所提供的部分範本含有預設的框線，做為整封郵件的外框；你可以修改線條色彩，與你的郵件色調搭配，如此一來就能隱藏框線。 若要調整框線色彩： 在郵件編輯的第四步驟中：點選左方的[全局顏色]，此時將會出現郵件各區域的色彩。 點選Main右方的色彩圖示，並調整為你的郵件背景色彩。 點選[儲存]。
範本與編輯器 6 八月, 2018
當我列印電子報時，電子報的背景設計和顏色都沒有出現。我該怎麼做？
如果電子報的背景圖片和顏色沒有列印出來，你可能必須更改列印設定。通常列印背景的功能在系統預設值中是關閉的，目的是避免印表機墨水消耗過多。依據瀏覽器的不同，列印出來的字體也可能會有差異。 根據你所使用的瀏覽器更改設定： Internet Explorer 7 Internet Explorer 8 Internet Explorer 9 Firefox 3.6x & 4.0 Safari 4 & 5 Google Chrome Internet Explorer 7 在工具列選單中，點選[網際網路選項] ，並點選[進階]。 在[列印]下方的[設定]方格中，勾選[列印背景色彩與影像]，然後點選[確定]。 Internet Explorer 8 在[檔案]中點選[設定列印格式]。如果你找不到[檔案]，請按ALT。 在[設定列印格式]的對話方塊中，勾選[列印背景色彩與影像]。 點選[確定]並關閉[設定列印格式]對話方塊。 再次列印網頁。 Internet Explorer 9 [檔案]中點選[設定列印格式]。如果你找不到[檔案]，請按ALT。 在[設定列印格式]的對話方塊中，勾選[列印背景色彩與影像]。 點選[確定]並關閉[設定列印格式]對話方塊。 再次列印網頁。 Firefox 3.6x & 4.0 在PC中列印網頁背景 點選[檔案] > [頁面設定]。 在[頁面設定]的視窗中，選擇[格式與選項]索引標籤。 在選項下方，勾選[列印背景（顏色與圖片）] 再次列印網頁。 在Mac中列印網頁背景 在你想列印的頁面中，點選[檔案] > [列印]。 選擇印表機，並點選更多列印選項的箭頭。 勾選[列印背景圖片]和[列印背景顏色]。 Safari 4 & 5 在你想列印的頁面中，點選[檔案] > [列印]。 選擇印表機，並點選更多列印選項的箭頭。 勾選[列印背景]。 Google Chrome 很可惜，Google Chrome沒有可以列印背景顏色和影像的選項。
常見問題 6 八月, 2018