Knowledge Base Home General questions When I print my email, the background design and colors do not appear. How do I fix this?
When I print my email, the background design and colors do not appear. How do I fix this?
You may need to enable the option to print the background images and colors if they are not automatically printing. Usually this option is turned off by default to conserve printer ink. Depending on the browser you are using, the fonts may appear differently when printed.
Follow the steps below that are specific to your web browser:
On the Tools menu, click Internet Options and then click the Advanced tab.
In the Settings box, under Printing , click to select the Print background colors and images check box, and then click OK .
In Internet Explorer 8, click Page Setup on the File menu. If you do not see the File menu, press ALT.
In the Page Setup dialog box, click to select the Print background Colors and Images check box.
Click OK to close the Page Setup dialog box.
Print the Web page again.
In Internet Explorer 9, click Page Setup on the File menu. If you do not see the File menu, press ALT.
In the Page Setup dialog box, click to select the Print background Colors and Images check box.
Click OK to close the Page Setup dialog box.
Print the Web page again.
Open Internet Exploer 10
Click File at the top
Then click Page Setup
Check the box for Background Colors and Images
Open Internet Exploer 11
Click on the gear at the top right
Hover above Print
Then click Page Setup
Check the box for Background Colors and Images
Enable background printing in Firefox for PC
Click File > Page Setup .
When the Page Setup multi-tabbed dialog box appears, click the Format & Options tab.
Underneath Options , check Print Background (colors & images) .
Print the Web page again.
Enable background printing in Firefox for Mac
With the page you want to print open, choose File > Print .
Locate the printer name and click on the arrow for more printing options.
Select the checkbox labeled Print Background Images and Print Background Images
Open Safari and the page you want to print
Click File at the top
At the bottom, click on Show Details
Check Background Images
Then print
Unfortunately, Google Chrome does not have the option to print background colors and images.
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