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Where Can I Change the From Email Address?
When you first sign up to a Benchmark account, we use your primary email address as your From and Reply email. However, if this is not the email you would like to use to send from, you can easily add another. You can add a new email address directly from the Email Checklist page, or you can go to the Email Verification page to add multiple email addresses.
For best results, Benchmark suggests using your company or business domain instead of a personal email address like Gmail, Yahoo, AOL, and Outlook. Doing so may hurt your delivery rates. To learn why you should avoid sending from a public domain, click here.
To learn how to add or change your From or Reply Email address, please check out the instructions below.
Email Checklist
Probably the first place you realize you want to change the from or reply email address is when you are setting up your email campaign. Follow the steps below to see how to add or change the from or reply email.
Another option for adding new From or Reply email addresses is the Email Verification page. Here you can add multiple emails. Follow the steps below to add new email addresses.
Important
Accounts have a limit of 100 verified emails and are further limited to verifying 20 emails a day.
If you are not receiving Verification Email, please send an email to our support team from the email address you’d like to verify. Make sure to include your account username.
As a precautionary step, if you need to remove verified emails address, please send an email to our support team from the primary email address of your account. In the email include your username and the emails you’d to remove.
If you have additional questions, please feel free to contact our support team via Email, LiveChat or Phone.