Knowledge Base Home Delivery Where can I see the reasons people unsubscribed?
Where can I see the reasons people unsubscribed?
Delivery Updated on January 23, 2019
For those users that unsubscribe from your mailing list, you can view a report in your account.
To see the Unsubscribes report:
- Log in to your Benchmark account.
- Select Reports from the Dashboard menu.
- By default, the system will prompt you to Email Reports.
- Choose the Email campaign you want to view.
- Click on Activity Details on the menu bar on the left-side of the page.
- On the Opens drop-down menu, select Unsubscribes.
This will bring you to the Unsubscribes Report, this page will show you a summary of the reasons people unsubscribed.
- Scroll down to view individual Unsubscribes.
If you have additional questions, please feel free to contact our support team via Email, LiveChat or Phone.
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