Knowledge Base Home Reports Why are my AOL Recipients are not getting my emails?
Why are my AOL Recipients are not getting my emails?
Reports Updated on August 7, 2018
There may be a couple of AOL contacts who are not receiving your emails, no matter how many times you try. They may be using an older version of AOL Desktop (6.0 or lower), which can block emails coming from Benchmark’s servers. Your AOL recipient will need to perform the following task:
- Start your AOL Desktop and log into your account and go to Mail Controls
- Once in Mail Controls, go to People and Places
- Then select the option Allow email from all AOL members, email addresses, and domains
- Finally type in bmsend.com in the box and click add.
This will add all of Benchmark’s servers as a safe sender and allow emails to be sent to you.
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