Knowledge Base Home Delivery Why are my customers receiving emails that contain no data?
Why are my customers receiving emails that contain no data?
Delivery Updated on August 6, 2018
If your contacts receive blank emails, you may be using only one large image in your email campaign
– without text. You want to have a good balance of text and images in your emails so that they are not filtered into the spam folder. If you are sending an image-only email, make sure you have entered some text in the text-version of the mail. Your contacts may also be seeing a blank email because they have not enabled images in their email client.
To avoid this problem in the future, send emails with a fairly equal text to image ratio.
For further information, check out the links below:
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