Knowledge Base Home Templates & Editor Why is my text running off to the right of my article section?
Why is my text running off to the right of my article section?
Text extending beyond an article block is a result of pasting text from external sources (MS Word document, email message, webpage, etc.) into Benchmark Email. One solution is to copy text from the original source, paste it to a simple text program (not MS Word) so that it loses its formatting, then to recopy the text and paste it into the Benchmark Email editor. Your computer most likely has this simple text program installed because it comes with the operating system. See the steps below.
To prevent text running off to the right:
- Open the program from which you want to copy the text (MS Word, web page, etc.).
- Open the Windows program called Notepad (found under Start Menu/Accessories/Notepad)
- Copy the text you want to use from the external source (MS Word, web page, etc.).
- Paste the text into Notepad.
a) All previous formatting will now be lost.
- In Notepad, highlight the section you want and copy it.
- Paste the copied text into your article.
a) You will need to re-format the text.
- Click Save.
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