I have an email address listed as a hard bounce, but I know it is valid. What happened?
If an email was blocked by a spam filter on the recepients end, it could cause it to come back as a hard bounce. This spam filter could be in the company firewall, the ISP/data center, or the subscribers own computer. A valid email address that has been marked as a "hard bounce" can be removed from your contact list and readded to erase the history of bouncing. If an
Relatórios agosto 6, 2018
Is a physical address required for accounts that are located outside of the U.S.?
In addition to a physical address being a U.S. law, it is Benchmark Email's policy that all campaigns sent, include a physical address. This is considered good email marketing practice and will help reduce possible spam complaints, as well as complying with the CAN-SPAM Act of 2003.