Knowledge Base Home General questions Can I cancel an email that is a “Resend” or “Quicksend”?
Can I cancel an email that is a “Resend” or “Quicksend”?
Once an email is in the process of sending, you cannot stop it from going out. However, if your email is scheduled to send at a future day and time, you can cancel it.
Canceling a Scheduled Email:
- Click on the Emails tab.
- Click on the name of the email you wish to cancel. Note: The status should say "Scheduled" if it is for a future time.
- Click on Step 5: Send Status.
- Select to "Remove Schedule" from the first box.
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