Merge Tags Available in Benchmark Email
You can use Merge Tags to personalize or customize your Benchmark Email campaigns. The following categories of tags are available to show you how you can personalize your email campaigns. General Merge Tags Merge Tags for Personalization RSS Related Merge Tags Social Merge Tags General Merge Tags [address_block] The address entered for the email [company_name] The name of your company [company_phone] The phone number of your company [uppercase:text] To convert
General questions October 15, 2018
Can I update or change an email in an active Automation?
The option to update or edit an email in an active automation within Automation pro is not possible. However, if there were mistakes or you forgot to add something to the email in the automation, you can create a new email. By creating a new email, you can start with a fresh campaign, or you can reuse a previous email campaign. Follow these steps, to create a new email in
How to access the email webpage version?
The email webpage version is a link that allows you to access the browser-based copy of your email. This link helps those subscribers who may have trouble viewing your email. Some recipients could have firewalls that prevent your email from displaying correctly, by including a link to your webpage version you avoid someone missing out on your promotions. Also, you can use your webpage version link to social media outlets. To
General questions August 31, 2018
When is the next webinar being offered?
Benchmark Email offers Free Webinars to explain in depth functionality of our tools and features, from simple task of uploading a list to creating journeys in Automation pro. This interactive webinar is live and available for you providing detailed explanation on welcome journey using Automation Pro- Available in English. Our Webinars are offered daily, and at different times. Please click on JOIN NOW to sign up for the next webinar!
General questions June 22, 2018
What is DKIM?
By now you should be familiar with SPF Records and why they are essential to your sender's reputation. However, the SPF Record is part one for basic authentication. Part 2 requires you to add a new CNAME giving you a double authentication which helps improve your delivery success. Most ISP’s will utilize SPF, and DKIM to validate incoming emails. If the email records are not verified, it will most likely
General questions November 2, 2017
Sharing Images or Videos with Sub Accounts
Not only can you share email layouts and contact list, you can also share images and videos with your sub accounts. Please see the instructions below: 1. Log into your Benchmark Master account at www.benchmarkemail.com 2. Hover over Galleries and click on Image Gallery 3. Then select the images you want to share by clicking on the bottom left corner box of the image. 4. Once done select Copy to
General questions May 16, 2017
How to update your TimeZone
So the time changed and your time is still set to Daylight Savings/Standard. No need to panic, there is an easy way to update this. First off you will need to be logged into your account to make this change. 1. Click on your name in the top right corner 2. Then click on Account Settings Once you are in this page you will need to scroll down
General questions May 16, 2017
Top 12 features from the Classic Editor & how to do them with our Drag and Drop Editor
First things first, the Classic Editor does not create responsive emails. Period. Our Drag and Drop Editor does. Aside from being responsive, you can accomplish the same things you were able to in the Classic Editor. Following are the top 12 things done in the Classic Editor and how to do them in the Drag and Drop Editor. 1. Adding Blocks Adding blocks in the Drag and Drop Editor
General questions May 5, 2017
Can I edit my automation in Automation Pro?
In Automation Pro, you may be able to edit your automation if it has not yet been activated and is in draft status. Once a automation has been activated or terminated, the automation cannot be edited. However, auts can be terminated and copied to make edits. Just remember, subscribers who have gone through the automation will have already received emails or actions taken by the previous automation.
How do I use Automations?
First log into your Benchmark Email account at www.benchmarkemail.com, navigate to your Automations under your Tools menu, then click Create Automations. Then follow the instruction for the type of Automation you would like to create: Contact List Automation Click Select for Contact List Automation Give the Automation a name Select a List Then select a Trigger Input a From name and choose a From email address Then create your email