How do I set up online payments for my Event?
Credit cards are the most convenient method of purchasing tickets to your event online. First, make sure that you have created your Event and that it is Activated. Then: Click on My Events to navigate to the Events Dashboard. Click on the Event in which you would like to set up online payments. From the Manage tab, click on the Edit Payment Option button. This button will take you to the Payment Options page. Below the Payment Options page label, you will find a window that contains the text "Receive funds from your ticket sales." Directly below that text, find the dropdown menu labeled Select Payment Processor. Simply select Credit Card Processing and your registrants will be able to purchase tickets for your Event using their credit card. Click on Save Changes at the bottom of the page and you're done.
活动营销 九月 5, 2019
How do I set up credit card payments for my tickets?
Credit cards are the most convenient method of purchasing tickets to your event online. First, make sure that you have created your Event and that it is Live. Then: Click on My Events to navigate to the Events Dashboard. Click on the Event for which you would like to set up online payments. From the Manage tab, click on the Edit Payment Option button. This button will take you to the Payment Options page. Below the Payment Options page label, you will find a window that contains the text "Receive funds from your ticket sales." Directly below that text, find the dropdown menu labeled Select Payment Processor. Simply select Credit Card Processing and your registrants will be able to purchase tickets for your Event using their credit card. Click on Save Changes at the bottom of the page and you're done.
活动营销 九月 5, 2019
What do I need to know about Credit Card processing?
Below you'll find the most common questions about Benchmark's credit card processing service: Q: If all of my ticket revenue goes through Benchmark's system, how and when do I get paid for my event? A: Benchmark will issue payment to you 5 days after your event has ended. You may choose to be paid via check (which is mailed to you), bank transfer (either through a free ACH process that can take up to 3 days to complete or through an immediate wire transfer with an added cost of $40) or PayPal (completes within 24 hours and is subject to normal PayPal service fees). Q: What is the cost associated with Benchmark's credit card processor? A: The Service Fee breakdown is as follows: Benchmark's fee is 2% plus $0.75 per ticket. Our fees are capped and we do not charge past $8.00 per ticket. Credit card processing fees add 3% to the total cost. Thus, total processing fees for a ticket equal 5% of the ticket order plus $0.75. To illustrate how this affects the cost of an order, an example is provided below. A ticket buyer wishes to purchase 4 tickets at $25/each 4 Tickets = $100 Benchmark Fees are 2% ($100 x 2% = $2) Credit Card Fees are 3% ($100 x 3% = $3) $0.75 per ticket = $0.75 x 4 tickets = $3.00 $100 + $2 + $3 + $3.00 = $108.00 Note: Benchmark's credit card processing gives you the option to absorb fees into the ticket price or pass the cost along to the purchaser (for more information, click here) Q: How soon will I get paid after an event? A: For all payments, Benchmark begins the payment process five business days after your event has ended. For example, if your event ends on a Friday, Saturday or Sunday, Benchmark remits payment on the following Friday. If your event ends on a Tuesday, Wednesday or Thursday, Benchmark sends payment on the following Tuesday, Wednesday or Thursday. In addition to the five business days, delivery depends on the payment method you choose (check, ACH bank transfer or PayPal). Check payments are sent via post on the 5th business day after your event ends, so wait time is simply the time it takes for you to receive the check by mail. Free ACH bank transfers require 3 days to complete (in addition to the 5 day wait period). PayPal payments typically post within 24 hours but are subject to PayPal fees. Q: How does Benchmark Events handle refund requests? A: The responsibility of refunding ticket purchases are with the Event Organizer/Host. Click here. Q: If ticket sales for my event have already begun, can I change the event's payment processor or ticket prices? A: If you have already received ticket purchases for an event, then the payment processing method is locked; the same goes for ticket prices. However, if no tickets have been sold for the event, both details can be changed. For complete instructions on how to refund tickets or orders, click here.
活动营销 九月 7, 2018
How Will Benchmark Pay Me For My Ticket Sales?
Depending on which payment processor and which payment method you choose, the time it takes to receive your funds may vary. If you've chosen Paypal or Authorize.net as your processors, you will be provided the funds by each service respecfully. If you've chosen Benchmark Email CC Processing, you will be asked to choose between the following methods: Check - This may take the longest as it relies on the Postal Service ACH - Most common and recommended for quick payment but may take 3-4 business days after the close of the event. Wire Transfer - May be subject to an additional $40 fee You will be asked to choose a method or input your credentials (depending on which processor) during your Event creation in the 3rd step, Payment. Note: If an Event is cancelled after accepting ticket purchases, it is the responsibility of the Event Organizer to refund ticket sales. If an Event Organizer cancels their Event and/or Benchmark account and subsequently refuses to refund ticket sales, Benchmark will disburse funds directly to the ticket purchasers. (This instance is the only time Benchmark will directly refund ticket sales. For more information, review the Benchmark Events Terms of Service.)
活动营销 九月 7, 2018
Can My Registrants Pay for their Tickets Without Paying Online?
Options for offline payments are available. You must activate and choose to accept offline payments within the process of creating an Event. Here has where and how to activate the offline payment options: Create a new event and proceed to the Payment step of the process Scroll down to the section for offline payments Then choose at least one of the options available Once you select and option and save the event, or make the event live at this stage, your attendees may be able to pay at the door. But how do your attendees choose an offline method? Here's how: First choose the number of tickets you wish to purchase offline and register Then click Show other payment options then click pay offline The Registrant will then need to complete the registration form then select the option they prefer.
活动营销 九月 5, 2019
Can my event registrants print tickets for themselves and their guests?
Yes! There are a few different ways that your registrants can view and print their Tickets. Ticket purchasers are presented with the ability to download tickets via the purchase confirmation screen. Your registrants will be able to download, view and print tickets by simply clicking the Go To My Tickets button after completing the purchase process. Ticket purchasers receive confirmation emails shortly after the registration process is completed. The emails contain a download link for the purchased tickets. Once downloaded, the tickets can easily be viewed and printed. Ticket purchasers can login to their ticket purchaser accountby navigating to https://ui.benchmarkemail.com/Event/login. Once logged in, the purchaser can click on My Tickets to view and download their tickets Ticket purchasers can contact Benchmark Support via chat, email and telephone to access download links to their tickets.
活动营销 八月 7, 2018