Contact rating is not only beneficial because you can see who is engaging with your emails, but also because you can segment your emails based on your recipient’s rating. The rating can range from 0 to 5 Stars depending on how your recipients engage with your emails.
0 No sent emails.
You have sent at least one campaign to your contact, but has no clicks or opens.
2 or more stars indicate that the contact has opened or clicked a link at least once in a campaign. The more opens and clicks the contact has, the higher the contact rating will be.
Contact rating is calculated using all emails sent to your recipients within a 90 day period. Emails sent from Automation Lite and Automation Pro are also included.
Improve your email delivery with Contact Rating, by creating segments based on high rating (3-5) or lower rating (0-2). Segments allow you to separate a group of contacts for specific targeting, without moving the contacts from their list.
Click Here to Learn how to create a segment.
The example above used:
Client Rating is only shown internally to you, and your recipients will never see their rating.