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Knowledge Base Home aero-right Automation Pro aero-right Can I Add a Personalized Merge Tag to My Automation Pro Email?

Can I Add a Personalized Merge Tag to My Automation Pro Email?

Automation Pro Updated on October 4, 2021

You can add a personalized greeting to your automation pro emails. You can include a greeting with the contact’s first name, last name or both. You can also use contact details in your email layout, an alternative text is available in case the contact has no details in the list. To learn more on how to personalize your emails please Click Here

Note: In Automation Pro you can only choose one contact list to merge contact details from. It is encouraged when adding multiple lists to an automation, to make sure the details of every list are mapped identically.


When adding or changing nodes to an automation, please make sure you click on the SAVE option when done.

Also to learn more about how to map fields in your contact list using Benchmark please see: How do I add custom fields to my contacts list?

If you have questions or concerns, regarding this feature please contact us via E-mail, Phone or LiveChat