How to Stop a Scheduled Email From Sending
If you need to stop an email that is scheduled for sending, the process is easy and fast. First, you’ll need to set the email from scheduled back to draft status. To learn how to stop an email that is in sending mode, click here. Please note that if you chose the Send Immediately option your email will be sent within 1 to 10 minutes. On busy days, or for
Delivery General questions October 29, 2021
Email Address Verification
Before you can start sending emails from your Benchmark account you’ll first need to verify your account’s email address, in a process we call Email Verification. The email verification process consists of Benchmark sending an email to the email address you’ll use to send emails from, you’ll need to open the email and click on the link provided to confirm you are the owner of your email address. Email address
General questions Getting Started November 19, 2021
Can I Add a Personalized Merge Tag to My Automation Pro Email?
You can add a personalized greeting to your automation pro emails. You can include a greeting with the contact's first name, last name or both. You can also use contact details in your email layout, an alternative text is available in case the contact has no details in the list. To learn more on how to personalize your emails please Click Here Note: In Automation Pro you can only choose
Automation Pro October 4, 2021
How Do I Create a Segment?
Segments are a different part of your list that you have specially created. Segments are generated based on information on your contacts such as State, Business Name, or even something custom, like a special tracking code for a group of people. By creating a Segment, you'll be able to email to these people, separately from the rest of your list, or even exclude them from an email. To create a
Contact Lists Segments August 27, 2021
How Do I Edit Individual Contact Details?
After a contact has been added to your Benchmark list(s), you have the ability to edit the information and settings for any specific contact should the need arise. Kindly follow these steps to edit contact details: Log in to your Benchmark account. On the Dashboard Menu, select Contacts. Click on the name of the list that contains the contact you want to edit. Locate the contact on the
Contact Lists August 4, 2021
How Do I Delete a Segment?
If you have created a Segment that you no longer need and don’t want to view it on your Segments list page, you have the option to delete it. Follow these steps to delete a Segment: Log in to your Benchmark account. Click on Contacts from the Dashboard menu. Select Segments. Locate the Segment you would like to delete and select the More options icon next to the Segment name.
Contact Lists Segments December 11, 2020
How Do I Get the URL for an RSS Feed?
In order to have your blog articles sent by email using our "RSS to Email" feature, you need to have the URL address of the RSS feed of your blog. One way you can get the URL is by going to the View Page Source option of the browser and searching for RSS. It should look something like this: “< link href = "http://www.benchmarkemail.com/blogs/rss.xml" rel = "alternate" type ="
RSS March 11, 2021