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Knowledge Base Home aero-right General Questions aero-right Can I cancel an email that is a “Resend” or “Quicksend”?

Can I cancel an email that is a “Resend” or “Quicksend”?

General Questions Updated on May 3, 2022

Once an email is in the process of sending, you cannot stop it from going out. However, if your email is scheduled to send at a future day and time, you can cancel it.

Canceling a Scheduled Email:

  1. Click on the Emails tab.
  2. Click on the name of the email you wish to cancel. Note: The status should say “Scheduled” if it is for a future time.
  3. Click on Step 5: Send Status.
  4. Select to “Remove Schedule” from the first box.