Knowledge Base Home Surveys & Polls
Difference Between Surveys & Polls
The only way you can be sure that your clients are happy with a service or product is by asking them. To help you get client feedback Benchmark provides easy-to-use Surveys & Polls.
What is the main difference between Surveys & Polls?
Surveys allow you to ask multiple questions, and also offer options for detailed answers. While polls can only collect opinions about a single question. If you need detailed information or have more than one question, you can refer your readers to complete a survey, but if what you need is only the rate or opinion about a service or your products, use a poll.
In both features, Benchmark will provide you a link to share or an HTML code. You can add the link of a survey or poll in your email campaign, landing page or embed the code on your website.
Poll example:
Survey example:
When to use a poll? |
When to Create a Survey? |
Use Benchmark Polls when you need immediate feedback on one question, and don’t need detailed responses. |
Use the Benchmark Surveys if you need detailed feedback and if you have multiple questions. |
Create a Poll | Create a Survey |
If you still have questions, contact our support team via email, chat, or phone.