Difference Between Surveys & Polls
The only way you can be sure that your clients are happy with a service or product is by asking them. To help you get client feedback Benchmark provides easy-to-use Surveys & Polls. What is the main difference between Surveys & Polls? Surveys allow you to ask multiple questions, and also offer options for detailed answers. While polls can only collect opinions about a single question. If you need detailed
Surveys & Polls August 9, 2021
Benchmark Polls
Polls are used to collect user, site visitor, and client opinions about a specific topic. Our poll feature inserts one single question with multiple choice answers on your email or website. Answering a poll is fast and accurate; you and the respondent will see the answer ratio immediately after submitting their response. In this article, you’ll learn how to create and customize Benchmark Polls and use the results to improve
Surveys & Polls September 6, 2021
Survey Reports
Survey reports are available once the survey is active. You can view overall results, individual results, or detailed results. Topics covered in this article: View survey results How to export survey reports Things to know before getting started If you cannot view your survey results, ensure your survey is active and your contacts have the correct survey URL. A survey that was previously deactivated and then deleted will not show
Surveys & Polls August 24, 2021
How to Activate and Share a Survey
Once you have finished creating your survey you can publish the survey and share it with your subscribers via email, social media, and of course your website. To learn how to create or edit a survey, click here. Topics covered in this article: How to activate a survey Survey URL Sending a survey in an email How to make changes to a live survey Copy or reuse a survey How
Surveys & Polls October 15, 2021
How do I connect my YesInsight Surveys to my Benchmark Account?
Sending email campaigns is one way to get your survey out to your customers. YesInsights makes it easy to copy their survey code into your Benchmark Email. Follow the steps below to learn how to apply the survey code to your emails. First, make sure to follow the steps given by YesInsights on how to create a survey. Once you’ve created the survey, you will see a page showing, How would you
Drag & Drop Editor Integrations Surveys & Polls August 31, 2020
What are the answer options for survey questions?
The input options are as follows: One Line - Textboxes allow a respondent to enter a one line answer. Radio - Radio buttons allow a recipient to choose one response from several options. Checkboxes - Respondents can select as many applicable options as they want. Use this option if you want more than one answer to your question. Drop-down - Drop downs also allow a recipient to choose one response
Surveys & Polls August 6, 2018
How do I send a survey?
There are two ways to send, depending on what type of survey you created. Surveys can be sent by email or by link. NOTE: The following steps assume that you have already created a survey and activated it in your account. To send a survey by email: Log in to your Benchmark account. On the Dashboard menu, select Emails. Click on the Create New Email button. Complete Step 1 and
Surveys & Polls September 5, 2019
Can I make changes to a live survey?
Benchmark Email allows you to make changes to a live survey. You can change the content in your questions, the question type, or even add a new question. The only thing you will not be able to change is the order of the questions, to do that you will have to create a copy of your survey to start over. To make changes to a live survey, follow the next
Surveys & Polls September 4, 2020
How do I view the results of a survey?
After creating and activating a Survey, you can view its results and reports from your Benchmark account. To view your survey results: Log in to your Benchmark account. On the Dashboard menu, click Reports. Then select Survey Reports. Now select the Survey you would like to see results from. You can select to view 3 types of results, Overall Results, Individual Results or Detailed Results. Survey Reports help you understand
Surveys & Polls September 5, 2019
Can a subscriber complete my survey even if I‘ve deleted them from my list?
Yes, the contact will be able to complete the survey regardless of whether or not they are subscribed to a list. If you deploy by link, the survey you create will be hosted publicly, and anyone that knows the URL to the survey will be able to complete it. The contacts to which you choose to distribute the URL are your choice, but anyone on the Internet could possibly come
Surveys & Polls August 6, 2018