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Knowledge Base Home aero-right Getting Started aero-right How to Contact Benchmark Email

How to Contact Benchmark Email

Getting Started Updated on January 16, 2023

Should you find yourself in need to contact our Benchmark sales or support team, here are the available options, chat, email, and phone.


Typically, responses can be in as little as a few minutes. However, an email turnaround time estimate is 24 hours. If you would like to get in touch with us via email, please email us to, or you can also use our Contact Us form by clicking here.

When you send us an email, a ticket is generated for your issue, we’ll reply with your ticket number information.


For English users, live chat is offered 24/7! This means you can reach our support team at any given time. To chat with us, click here.


If you’d like to reach us by phone, our support team is available 24/7. Our sales team, on the other hand, is available Monday through Friday from 7 AM to 4 PM PT.

Phone: 800-430-4095

  • Sales  Ext. 1
  • Support Ext. 2

Mailing address

Benchmark Internet Group

3636 S. Geyer Road, Suite 100

St Louis, MO 63127

Did you know Benchmark offers support in 9 different languages?
If you would like to get phone support in your own language, click here see the phone numbers to our international offices.