How to Cancel Your Account
Benchmark Email is a subscription-based prepaid service, and you can cancel your account at any time during your billing cycle.
Billing November 3, 2022
Free Starter Plan
Benchmark’s Free Starter Plan allows you to upload up to 500 contacts and lets you send up to 3,500 emails per month (7x the list size).
Billing November 29, 2022
Benchmark Send Base Plans
With Send base plans, you pay for a specific volume of email sends each month. Additionally, there is no contact limit restriction.
Billing January 6, 2023
How To Change Your Account’s Email Address or Login
If you need to change your login information, you may do so by accessing your account settings and then your profile page.
Account Settings June 3, 2022
Getting Started with Benchmark Email
We know you are eager to send your first email, but you should set up your account correctly to achieve optimal delivery results before emailing your contact list.
Getting Started January 16, 2023
Benchmark Account Statuses
Benchmark accounts can have different statuses and it is mostly based on your account payment, if no payment is made then expect an expired status.
Billing August 10, 2022
Account Expired
During the expired state, your email campaigns will not send, signup forms will stop collecting subscribers, and your automations will stop.
Billing November 18, 2022
Dedicated IP for Unlimited Sending Users
When you sign up for one of our Unlimited Sending plans, you assume responsibility to use good sending practices. Not using good sending practices affects both you and us the main sender. If your sending starts damaging our sending reputation our Deliverability team will contact you via email or by phone.
Billing May 11, 2021
Benchmark Vs Competitors
Our primary goal is to help you maintain and grow your contact list in order to stay engaged with your subscribers and nurture those relationships.
About Benchmark Email July 7, 2022
Email Address Verification
Before you can start sending emails from your Benchmark account you’ll first need to verify your account’s email address, in a process we call Email Verification. By verifying your email address you confirm that you are the owner of your email address.
Account Settings November 23, 2022