Free Starter Plan
The Free Starter Plan allows you to have access to our Drag & Drop Editor, Signup Forms, Google Analytics Tracking, and much more! With the Starter Plan, you can upload your entire list and send up to 250 individual emails per month at no cost. Click Here to sign up now! See below what other great features are included in your Free Starter Plan. What’s Included Paid Starter Plan
Billing April 27, 2022
Getting Started with Benchmark Email
We know you are eager to get started and send your first campaign, but before sending it is important you set up your account correctly, and understand the key aspects for landing your campaign in the inbox. Topics covered in this article How to add your organization’s information How to update your time zone How to add different senders How to avoid the spam folder Contact list verification How
Getting Started May 16, 2022
Benchmark Send Base Plans
While Benchmark pricing is mostly based on the number of subscribers you have in your account, we understand that not everyone has the same needs. Therefore we also offer Send Base plans. With Send base plans, you only pay for the amount of email sends you plan to do each month. The main advantage is you can have as many contacts as you want in your account — the total
Billing February 11, 2021
How To Change Your Account’s Email Address or Login
If you need to change your login information, you may do so by accessing your account settings and then your profile page. While you can manually change your account's email address, you can not change your account's login. The account's email address and login are separate. To learn how to change your account's email address or login, follow the steps below. Account Email Address Log into your Benchmark account. Click
Getting Started May 16, 2022
Benchmark Account Statuses
Benchmark accounts can have different statuses, and some are based on account payment. If your account does not renew then expect an expired state. Aside from nonpayment, not following the Benchmark terms of agreement could result in a pending, suspended, or even a terminated status. If your account is expired due to nonpayment, please click here to learn how to renew your account. Of course, all cases are different, but
Billing September 16, 2019
Account Expired
When an account fails to renew, it becomes inactive and is considered Expired by our system. During the expired status, your email campaigns will not send, signup forms will stop collecting subscribers, and your automations will stop. Accounts renew each month automatically, annually, or semi-annually depending on your preferred billing cycle. To help avoid interruptions, we ask you to update your billing information anytime a credit card is expired or
Billing March 28, 2022
Dedicated IP for Unlimited Sending Users
When you sign up for one of our Unlimited Sending plans, you assume responsibility to use good sending practices. Not using good sending practices affects both you and us the main sender. If your sending starts damaging our sending reputation our Deliverability team will contact you via email or by phone. If we are not able to reach you on the third attempt, which is usually by day 7 our
Billing May 11, 2021
Email Address Verification
Before you can start sending emails from your Benchmark account you’ll first need to verify your account’s email address, in a process we call Email Verification. The email verification process consists of Benchmark sending an email to the email address you’ll use to send emails from, you’ll need to open the email and click on the link provided to confirm you are the owner of your email address. Email address
Getting Started May 4, 2022
Benchmark’s Non-Profit Discount and Plans
Benchmark Email offers a 25% discount to registered non-profit organizations. To apply the non-profit discount, you’ll need to email us a copy of your IRS 501(c) determination letter. You can email us at Support@benchmarkemail.com. Use Subject Line: Non-profit Discount Please include the following items in the body of the email. Benchmark Email Username Copy of your IRS 501(c) determination letter Important If your company is outside the United
Billing September 29, 2021
Do We Accept Payment via PayPal?
To add PayPal as your payment option Yes, Benchmark does accept payments via PayPal. This option will be available during the checkout process. To learn how to pay your Benchmark account via PayPal, please see the steps below. Log into your Benchmark Account Locate your username, and click on it Select the Upgrade option Now choose the plan you want to upgrade to and click Continue . If you are
Billing March 15, 2021