Office Hours Webinar January 2025

Brand Kit

Benchmark Brand Kit keeps all your brand assets in one convenient place, making it easy to access them when designing emails or landing pages.

Benchmark Email 2-Step Verification by Email

Enhance the security of your account by enabling 2-Step Verification. When new devices attempt to log in, we'll send you a verification code.

Features Impacted by Downgrading

Benchmark features are impacted by downgrading. This article will outline which features are affected when you downgrade.

Free Starter Plan

Benchmark’s Free Starter Plan allows you to upload up to 500 contacts and lets you send up to 3,500 emails per month (7x the list size).

Benchmark Send Base Plans

With Send base plans, you pay for a specific volume of email sends each month. Additionally, there is no contact limit restriction.

How To Change Your Account’s Email Address or Login

If you need to change your login information, you may do so by accessing your account settings and then your profile page.

Getting Started with Benchmark Email

We know you are eager to send your first email, but you should set up your account correctly to achieve optimal delivery results before emailing your contact list.

Account Expired

During the expired state, your email campaigns will not send, signup forms will stop collecting subscribers, and your automations will stop.

Benchmark Account Statuses

Benchmark accounts can have different statuses and it is mostly based on your account payment, if no payment is made then expect an expired status.