How to Cancel Your Account
Benchmark Email is a subscription-based prepaid service, and you can cancel your account at any time during your billing cycle.
Billing September 9, 2022
Free Starter Plan
Benchmark’s Free Starter Plan allows you to upload up to 500 contacts and lets you send up to 3,500 emails per month (7x the list size).
Billing August 25, 2022
Getting Started with Benchmark Email
We know you are eager get started and send your first campaign, but before sending it is important you set up your account correctly, and understand the key aspects for landing your campaign in the inbox.
Getting Started July 29, 2022
Benchmark Send Base Plans
With Send base plans, you only pay for the amount of email sends you plan on sending each month.
Billing February 11, 2021
How To Change Your Account’s Email Address or Login
If you need to change your login information, you may do so by accessing your account settings and then your profile page.
Account Settings June 3, 2022
Benchmark Account Statuses
Benchmark accounts can have different statuses and it is mostly based on your account payment, if no payment is made then expect an expired status.
Billing August 10, 2022
During the expired state, your email campaigns will not send, signup forms will stop collecting subscribers, and your automations will stop.
Billing March 28, 2022
Dedicated IP for Unlimited Sending Users
When you sign up for one of our Unlimited Sending plans, you assume responsibility to use good sending practices. Not using good sending practices affects both you and us the main sender. If your sending starts damaging our sending reputation our Deliverability team will contact you via email or by phone.
Billing May 11, 2021
Email Address Verification
Before you can start sending emails from your Benchmark account you’ll first need to verify your account’s email address, in a process we call Email Verification. By verifying your email address you confirm that you are the owner of your email address.
Account Settings July 4, 2022
Benchmark’s Non-Profit Discount and Plans
Benchmark Email offers a 25% discount to registered non-profit organizations. Read more to find out how to apply.
Billing July 7, 2022