Test Email Feature

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Test Email Feature

Drag & Drop Editor Updated on July 3, 2023

Use the Test Email feature to send a test version of your email and see how your email will appear in the inbox.

Topics covered in this article:

How to use
Troubleshooting

Things to know before getting started:

The test email option is available on the email checklist page and within the email editor. After scheduling and sending an email, the Test Email option is no longer accessible.
Accounts can send a test email to 5 email addresses at once.
Free accounts can send to 10 unique contacts per day.
Premium accounts can send to 10 unique contacts per campaign per day.

How to Use the Test Email Feature

To send a test email, follow the steps below.

Log into your Benchmark Email account.
Select Emails from the Dashboard menu, and click on Emails.

Email Details Page

Open a draft or incomplete email, and choose the “Send Test Email” option.

You’ll see a popup where you can enter up to 5 email addresses and a personal note.
- Separate each email with a comma.
- The personal note will appear above the email in the inbox.

Last, click Send.

Email Editor

If you want to make changes to your email before sending the test email, you can use the Send Test email within the editor.

Open a draft or incomplete email, and click “Edit” to access the email editor.
From the bottom toolbar, click on the Test option.

You’ll see a popup where you can enter up to 5 email addresses and a personal note.
- Separate each email with a comma.
- The personal note will appear above the email in the inbox.
Last, click Send.

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Troubleshooting

If you exceeded your account’s campaign or daily test email limit, you could schedule and send the email as a regular campaign. We recommend creating a test email list; this list can be used when testing the appearance of your email.

Here are additional reasons for the non-delivery of your test emails.

It’s possible that test emails may end up in your spam folder since test servers are not regularly used like our email-sending servers. If this happens, simply move the email to your inbox and mark it as “Not Spam.”
Content in your email may be triggering Spam filters, make sure you are following best practices.
- To learn how to avoid the Spam folder, click here.
Ensure your inbox firewall or filters are not blocking Benchmark emails. You can whitelist our email domains to prevent emails from being blocked.
- To learn more about whitelisting Benchmark Email domains, click here.
Your domain may have been blacklisted, although rare. You can check the status of your domain using free online tools like MXToolbox.

IMPORTANT

Please do not use the Test Email feature to measure your email deliverability. Instead, schedule and send your email. If you’d like to learn more about how to improve your email deliverability, please click here.

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If you have any questions, please contact our support team.

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