Knowledge Base Home General Questions Why do some of my recipients see Skype codes appearing next to phone numbers in my emails?
If Skype software installed on your computer, it automatically inserts a Skype button code next to any phone number you type in a Benchmark Email. Unfortunately, recipients who don’t have Skype installed on their computers see “text strings” in your email where the Skype button should display.
To avoid adding the Skype button to your emails, disable the Skype plug-in:
Exit Skype completely.
Follow the steps below for the web browser you are using:
For Internet Explorer Users
For Firefox Users