Why have I received a message to upgrade from Internet Explorer 7?
Starting September 2011, Benchmark Email made the decision to no longer support Internet Explorer 7. When we say that we will no longer support Internet Explorer 7, we mean that we will no longer be fixing any issues that you may encounter, such as bugs that are directly related to IE7. You will not be prevented from logging in while using IE7, but should any browser related issues occur, we
About Benchmark Email août 6, 2018
Does Benchmark Email offer a spell check feature for my email?
Yes, you can spell check any portion of your campaign that is editable. This needs to be done section by section though. While you are typing up a section, any word that is misspelled will appear with a red dottted line underneath it. Once you are ready to use the spell check feature, follow these steps: Click the Edit icon for the section you need to spell check. On the
Questions générales septembre 4, 2019
Can I spell check my custom template campaign?
Some of our clients choose to create their own HTML templates. If this is the case and you need to use the Spell Check feature, please follow these steps: In Step 4 of the email builder, on the left panel, click on or in the toolbar of the block, click on the SPELL CHECK button. A popup window will open containing any misspelled words. *You will noticed that the first
Email Marketing septembre 4, 2019
Why is the unsubscribe link in the footer not working?
The unsubscribe link is made available to contacts who wish to permanently remove themselves from your mailing list(s). Sometimes, though, this link may not function correctly. If the unsubscribe link is not working, it may be due to: The email client being used by your contact not processing the link properly. The contact using a text-only email program, which requires that they copy and paste the link into a web
Listes de contacts août 7, 2018
Why is there an error when I click on unsubscribe?
There are a few reasons why clicking on the unsubscribe link can result in an error message. Your email program modified the link. Your email program blocked the link. Your firewall settings modified the link. When a link is modified or blocked by either your email program or firewall, the unsubscribe request will result in an error because we will not have your correct information to unsubscribe you.
Questions générales avril 15, 2019