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How do I contact Benchmark Email?

Getting Started Updated on August 6, 2018

At Benchmark Email, we understand the importance of having support available for any and all issues that may come up during your experience with email marketing. Should you find yourself in need to get in contact with us, here are the available options:
Email Support / Tickets

With more than 73,000 people using Benchmark Email, our crack team of customer service reps, programmers and delivery pros certainly has its hands full. So, what’s the best way to reach our various departments?

Email, of course. You may use this form to get in touch with us or you may also send your inquiry to

NOTE: You may review your Support History and check on any pending tickets here.

Live Chat Assistance:

Do you feel more at ease when you are in touch with someone on a real-time basis? Do you appreciate having instant feedback to questions or concerns you might have? Then you will want to take advantage of either Live Chat or speaking to one of our Support Specialists.

Phone: 1-800-430-4095
  • Sales – ext. 1
  • Customer Technical Support – ext. 2

Support Hours:

  • 9:30am – 8:00pm Monday – Friday EDT

Mailing address:
Benchmark Email 10621 Calle Lee, Building 141 Los Alamitos, CA 90720

FAX: 562-314-3065



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