Automation Pro Reports
There are 3 types of reports available for Automation Pro which are only available when an automation is activated. You can access your Automation reports from the AP Dashboard or from within the canvas. Report Options Automation Summary Node reporting Email reports Automation Summary Can be found when you enter your Automation Pro Dashboard. Any Automation that has an active email will have a Summary option. You’ll see a list
Automation Pro September 5, 2019
Automation Pro Convert Leads Template
Turn subscribers into customers with this automation. These are people who have shown interest in your product(s) or service(s) by subscribing to your emails. You may have offered them great content or a special deal for subscribing. Now, it’s time to get them to use that special deal and purchase your product(s) or service(s). Follow these steps to create your acquire automation with our template. Example: Following the
How do I create a CSV file?
To create a CSV file, you must use a text editor or a spreadsheet program, or export your contacts from an external program. Depending on how your email contact list is stored, you may be able to export a CSV file instead of having to create one from scratch. Most email clients such as Microsoft Outlook have an option to export to CSV format. Using Notepad: 1) Format your header
How Do I Edit the Spaces Between Text and Blocks?
To edit the text between text and blocks, some of the blocks will have a slider on the left for padding. By increasing or decreasing the padding, you change the distance between the text and the blocks. Many blocks will allow you to change the horizontal padding and the vertical padding individually, and some blocks will only let your change the overall padding, such as image blocks. Note:
Why is there an error when I click on unsubscribe?
There are a few reasons why clicking on the unsubscribe link can result in an error message. Your email program modified the link. Your email program blocked the link. Your firewall settings modified the link. When a link is modified or blocked by either your email program or firewall, the unsubscribe request will result in an error because we will not have your correct information to unsubscribe you.
General questions March 26, 2019
How do I upload an image from Macintosh iPhoto?
Below is the process to upload an image from Macintosh iPhoto into your Benchmark Image gallery: Start Macintosh iPhoto. Choose the images you want to upload in the Benchmark Image Gallery. Drag and drop the images on the desktop. Log in to your Benchmark Email account. Click on the Image Gallery link from the Media menu. Click on Browse and find the image on your computer. Click on the UPLOAD
General questions March 21, 2019
How do I contact Benchmark?
Should you find yourself in need to contact our Benchmark sales or support team, here are the available options, chat, email, and phone. Email Typically, responses can be in as little as a few minutes. However, an email turnaround time estimate is 24 hours. If you would like to get in touch with us via email, please email us to Support@benchmarkemail.com, or you can also use our Contact Us
How do I copy and paste my contacts?
The copy and paste feature allows you to paste a body of text into a text area; Benchmark Email will then extract each email address from the text and add it to the contact list(s). To upload contacts using the Copy and Paste function: 1) Click the "Lists" tab 2) Click "Add Contacts to a List" option 3) Select “Copy & Paste Contacts” option 4) Select one or more target
Contact List Fields
Contact fields can be used for addresses, phone numbers, a date, or some notes. There are many benefits to using contact fields. One of them is, fields can be used to create a segment of contacts that you want to separate from your main list. To learn how to create a segment, click here. Additionally, fields help with email personalization when combined with merge tags, skip to the Best Practices
Contact Lists November 18, 2020
How do I unpublish an email from the Community Newsletter Archive?
To remove your published email from the Benchmark Email Community : Click on the Emails tab. Click on the Email Reports link from the Reports Menu. Click the Publish in Community icon . This is the third icon in the tools column. Uncheck the checkbox for your Email in the popup Click Save. Your email will be removed from the Benchmark Email Community.
General questions March 4, 2020