Can I use Word or Publisher to create my content or my HTML?

As a general rule, it's not a good idea to use Word or Publisher to create email campaigns. MS Word or Publisher generates a lot of messy code in the background. When you use Word or Publisher and paste it into the Benchmark Email editor, you will face many formatting issues (e.g. you can't insert line breaks or line breaks become inconsistent, etc.). Moreover, it also results in delivery problems,