I have an email address listed as a hard bounce, but I know it is valid. What happened?
If an email was blocked by a spam filter on the recepients end, it could cause it to come back as a hard bounce. This spam filter could be in the company firewall, the ISP/data center, or the subscribers own computer. A valid email address that has been marked as a "hard bounce" can be removed from your contact list and readded to erase the history of bouncing. If an
Relatórios agosto 6, 2018
What Is a Feedback Loop?
When ISPs (aol, hotmail, yahoo, etc.) provide email service providers (like Benchmark) tracking information regarding specific user spam complaints, this is known as a feedback loop. Since Benchmark is technically the sender, we receive the complaint and note it as such in your account. We automatically remove the complaining subscriber from your email list to avoid further complications. Feedback loops are necessary communications between email senders and various ISPs.
Entregabilidade Março 1, 2019