Knowledge Base Home Contacts Does Benchmark Email Delete Duplicate Email Addresses From My Contact List?
Yes, when you add or upload contacts to your email lists, our system automatically looks for duplicate email addresses and removes them. This ensures that each of your contacts lists only contains unique email addresses.
If you send an email to multiple lists at one time, and some contacts belong to all of your contact lists, each contact will only receive the email once.
Duplicate records are also removed when you merge two/multiple lists.
Note: Sharing a contact list from a master account to a sub-account will impact the total number of unique contacts. The sub-accounts contacts are individual to that of the master account contacts.
For that matter, the Master account should have a plan that fits all of the contacts in their account and in their sub-accounts.
If you have additional questions, please feel free to contact our support team via Email, LiveChat or Phone.