By default, hyperlinks/URLs added to an email will have link tracking. Link tracking allows us to report your contact’s email engagement.
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The link tracking feature allows you to see when one of your contacts has clicked on a link in your email and how many times each contact clicked them. Link tracking is available with our Drag and Drop editor and our Code editor. However, emails created using the Plain Text editor do not have link tracking. This is because plain text Emails do not support images, special fonts, or hyperlinks.
When one of your contacts clicks on a link in your email, they are redirected through a Benchmark server, allowing us to report the number of unique clicks and total clicks in your email.
When you first create a Benchmark Email account, one step to complete is adding your company domain name. The company domain name is then used in all of your email link trackings as a subdomain.
There are two areas where you can add your company domain.
Popup Window When you first sign in to your Benchmark account you will see this popup asking you to enter your domain. Enter your complete domain here and click on the Save option.
You can also add your company domain to the Organization Information page.
To add your domain to the organization information page, follow these steps.
If a company domain name is entered as yourdomain.com, then the subdomain in the tracking link will be yourdomain.com
If a company name is not added, the default tracking domain will be used for the campaigns.