LiveChat is an online live support customer service. With the Benchmark LiveChat integration, you can follow up with customers and leads by adding them to your contact lists. You can also automatically add contacts to your Benchmark lists when they interact with you via chat.
To integrate both accounts, please follow the steps below:
Now that you’ve set up Benchmark with LiveChat you can begin merging your important data with these easy steps!
The final number of imported contacts may be less than the projected number due to the filtering of certain emails. Benchmark Email removes role-based emails, duplicates, unsubscribes and blocked domains. Click Here to learn more.
Note: Since this integration offers a one-time import if you need to import more contacts at a later time, you will have to repeat the steps above. However, when you go to import again, you can choose the previous connection or create a new one.
This integration will import all of your agents in LiveChat if you would rather import your visitors, click here to learn what other options LiveChat offers. If you have additional questions regarding this integration, please feel free to contact our support team via Email, LiveChat, or Phone.