When I print my email, the background design and colors do not appear. How do I fix this?
You may need to enable the option to print the background images and colors if they are not automatically printing. Usually this option is turned off by default to conserve printer ink. Depending on the browser you are using, the fonts may appear differently when printed. Follow the steps below that are specific to your web browser: Internet Explorer 7 Internet Explorer 8 Internet Explorer 9 Internet Explorer 10
General questions September 9, 2019
Is my computer system set up correctly to work with Benchmark Email?
In order to ensure the best possible performance with Benchmark Email, please check the following areas on your computer: Cookies: Set your web browser to accept cookies. JavaScript: Set your web browser to enable JavaScript. Security: Set your web browser to a medium security setting. If you are unsure of how to do this, use the "Help" feature in your web browser tool bar for assistance. Pop-Up Blockers: If you have a
General questions August 6, 2018
How Do I Enable JavaScript in Browser on a PC?
JavaScript is what allows the features of Benchmark Email to function correctly. Therefore, please follow these steps to ensure that you have it enabled in your PC browser to guarantee the best possible performance and experience with Benchmark Email: Click here for instructions on how to do this on a Mac. Internet Explorer 8/9 Open an Internet Explorer browser window. Click Tools in the top menu bar and select Internet
General questions June 7, 2021
How Do I Enable JavaScript on My Browser on a Mac?
JavaScript is what allows the features of Benchmark Email to function correctly. Therefore, please follow these steps to ensure that you have it enabled in your web browser to guarantee the best possible performance and experience with Benchmark Email: Click here for instructions on how to do this on a PC. Safari Open the Safari application by clicking on the icon in the Dock. Go to the Safari menu
General questions June 7, 2021
How do I clear my web browser‘s cache?
Today there are several web browsers that allow you to interact with the internet. Each has its own controls and quirks, and web pages will even appear differently depending on which one you are using. Each browser however has a cache that contains the images, data, scripts, history, etc. of the website you are visiting. Emptying a browser's cache can free up space on your computer and can even
General questions September 6, 2019
How do I change the language of the footer text?
In order to change the language of your footer text, you'll need to change the language settings for your email messages. This can be found in your Account settings from your user menu at the top right hand corner. After you log into your Benchmark email account, follow these instructions here: Hover above your account name in the top right hand corner Select Accounts Settings from your options/li> Scroll down
Create Email Marketing September 9, 2019