Why is it required to have a plain text version of my campaign?
Every email client has settings that determine whether or not the contact views emails in HTML format or plain text format. Some of your contacts will have their email clients set to only display emails in plain text. For this reason every email sent from our system must contain a text version. The HTML email must closely match the text email. If they do not closely match, the email is
General Questions May 3, 2022
Can the text version of an email include formatting?
The reason there is a text version of your email is so that those subscribers whose email programs do not handle HTML code can still read your message. The text version is almost entirely free from the coding included in the HTML version. By choosing to include HTML tags in the text version, which is allowed, you run the risk of your subscribers possibly seeing the HTML tags if their
General Questions May 3, 2022
How does my campaign appear on a mobile or portable device?
These days, people are able to check their email while on the go using their cell phones or other portable electronic devices. Therefore, it is hard to know how your campaign is going to appear since you cannot control which device is used to view it. There are some tips you can follow, however, to help ensure the best appearance possible. When a campaign is created in Benchmark Email, there
Drag & Drop Editor June 7, 2021
Why does Gmail ask me to “show quoted text” when I‘m viewing multiple test emails?
Gmail's Conversation Threading function often lumps emails from the same sender all together. Sending multiple test emails to your Gmail will likely cause the emails to be grouped together and appear with a number next to the From name. Clicking the From name or Subject Line lists each email - but only the top email will display its contents. The content of the other emails is not visible because Gmail
General Questions June 8, 2022