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Knowledge Base Home aero-right Getting Started aero-right Prohibited Industries and Prohibited Content

Prohibited Industries and Prohibited Content

Getting Started Updated on August 21, 2024

Every email campaign scheduled for delivery undergoes a review process. Our system approves or rejects the email campaign based on the review results.

Benchmark Email reserves the right to deny campaigns deemed risky or abusive. These industries tend to have higher bounce rates, unsubscribe rates, and abuse complaints, which can damage Benchmark’s sending reputation. To protect our sending reputation, we maintain a list of prohibited industries.

List of Prohibited Industries
Industries or Services: We will consider upon an extended review.

Benchmark Email does not rely entirely on the above list and may deny any campaign or service at its discretion. If you feel your campaign or service was marked Not Approved in error, please contact us for clarification or to request a review of the situation.


If you have any questions, please contact our support team.