How do I block subscribers from entering an automation?
Automation Pro, allows you to block new subscribers from entering an automation. To see or activate this trigger the automation must be ACTIVE. This Blocking Trigger is only available for the following nodes: When using the following Settings: Include: All Subscribers Include: New Subscribers When you use the Block Trigger, all subscribers in the automation will continue through the automation as normal, existing users will not be affected. The
Automatisation Pro août 7, 2018
How do email reading or preview panes affect my email open reports?
The preview pane is what allows a user to scroll through and read an email while also being able to view their list of emails in the inbox. When a subscriber uses the reading or preview pane to view an email instead of completely opening it, it may cause the email address to appear several times as an "open" in your report. Please keep this in mind if you see
Rapports août 7, 2018
Will my emails get through to the AOL inbox?
We maintain a feedback loop with the delivery department at AOL. We are whitelisted with their service, so there should be no problems delivering your emails to aol.com email addresses. However, this does not mean that your emails will always reach your contacts. Each of your contacts can have their own email clients that connect to AOL servers to retrieve email. These clients can have filters and blocks set up
Rapports août 6, 2018
My emails are not counting as bounces and yet my recipients have not received them. Why?
If your contacts are not getting your emails, but you do not see any bounces in the tracking for that email, your contact most likely has a filter on their email server or client that is blocking your email. The filters may cause your email to be placed in your contact's spam or junk folders. If the filters on your contacts' email servers are blocking messages sent from our
Envois mars 1, 2019