I sometimes receive automatic ‘away’ messages for subscribers whose mailboxes are full. Why don’t those messages go to the Benchmark Email bounce report?
When someone sets up an "auto-reply" message, this will be registered as a soft bounce when they are returned to Benchmark Email. However, some auto-reply messages are returned to the address that is specified as either "from" or "reply-to" in your campaign. This is why you would see them in your inbox rather than in the Benchmark Email reports tab. Not all mail servers are able to recognize the "reply
Questions générales juillet 25, 2018
L’utilisation du CSS dans les emails HTML
tag. Avoid background images. Many email clients do not support/encourage background images. You can use background colors if you wish (bgcolor tag attribute or background-color: css statement). Do-not use CSS properties, for positioning, instead use nested tables, Avoid CSS shorthand such as those used for font properties and background properties. Things To Do Use tables for layout. Tables are more consistently supported. We recommend that you place your CSS code
Modèles & Éditeur août 6, 2018
How do I export my contacts from Yahoo?
Here's how to export your Yahoo! Contacts from New Yahoo Mail: Launch Yahoo email and sign in. Click on the Contacts tab. Click the Actions dropdown box. Choose Export. Click Export Now next to "Yahoo! CSV" which is the type of program to which you want to export your contacts. After clicking Export Now, you will see a verification code. Write it in the text box above the security code
Listes de contacts août 6, 2018
Email images are not displaying on my iPhone. What happened?
If images are not being displayed when you view your emails with your iPhone, try the following tips to resolve the issue: Try exiting out of the message and going back to your inbox. Then tap the message one more time to see if it loads properly. The application to view email does place a limit on the amount of content it will download initially. If the email is too
Questions générales avril 15, 2019
How do I export email addresses from Comcast Webmail?
You can export your contacts from Comcast Web Mail (or Comcast SmartZone) into a spreadsheet by following the instructions below: Exporting from Comcast Web Mail First log on to your Comcast account and access your Webmail mailbox. Click on the Address Book link in the left navigation menu. After the address book opens, click on the Export icon in the toolbar. You will then have a choice of four formats
Listes de contacts août 6, 2018
Puis-je utiliser Javascript dans mes campagnes?
Vous ne pouvez pas utiliser Javascript dans vos emails. La plupart des messageries empecheront Javascript de fonctionner dans vos emails afin d’éviter l’intrusion de virus. Assurez-vous que votre code ne contienne aucun Javascript lorsque vous envoyez vos emails, mais également les boutons de soumission de formulaire, les liens de fenêtres pop-up, les pré-chargeurs d’images ou vous risquez de retrouver votre email redirigé dans le dossier spam.
Modèles & Éditeur août 6, 2018
Why is the selection of font styles and sizes limited in Benchmark Email?
The font styles and colors are limited due to the compatability between browsers and operating systems. In order to display the font and the colors in your emails or even the icons on your desktop, there needs to be a library of images that the computer can grab from. Unfortunately this library of fonts styles, colors, and icons are not always the same. However the list provided to your in
Modèles & Éditeur août 7, 2018
How do I enable my email client to display images?
To enable your email client to display images, refer to your email client below: Outlook 2003 Outlook 2007 Hotmail/Windows Live Yahoo AOL Webmail Gmail Thunderbird MAC Mail iPhone/iPod/iPad Lotus Notes Outlook 2003 Show all blocked images in the message: Click the InfoBar at the top of the message and then click Download Pictures. Notes: If you want the message to show the images the next time you open the message,
Questions générales septembre 4, 2019
Why Don‘t Videos Play Within Emails?
Videos do not play in inboxes due to most inboxes do not support video play when viewing the email, inboxes such as Outlook and Thunderbird are a couple examples. In order for Benchmark to guarantee videos to be played, they are linked to your video page instead. Benchmark had formerly played videos within the webpage version of emails you send. However, we had made a change to our security
Questions générales août 7, 2018
What is considered SPAM?
SPAM is defined as the sending of unsolicited bulk email messages indiscriminately. It is also known as "junk mail," unsolicited bulk email (UBE) and unsolicited commercial email (UCE). Benchmark Email does not promote or encourage email SPAM techniques. Contacts lists are required to be permission-based before you can use them in your account.
Email Marketing août 6, 2018