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What should I do if my contact‘s ISP is blocking mails sent through Benchmark Email?

  On occasion, an ISP may block emails from you on behalf of one or more of your subscribers. There may be a valid reason for this, there may not be, but the bottom line is you'll have to contact the subscriber and the ISP to clear up the blocking issue. The following is a template letter you can send to the subscriber regarding the blocking problem, as well as

Envois Rapports février 28, 2019

How do I turn on Benchmark Email Authentication?

To enable Email Authentication in Benchmark Email. Go to the My Account tab Click on Account Settings from the submenu In the Email Message Settings options, check the Enable Authentication option Click on Save Changes. This will enable Email Authentication protocols for your future campaigns. This should improve your campaign delivery rate.

Rapports août 6, 2018

My emails are not counting as bounces and yet my recipients have not received them. Why?

  If your contacts are not getting your emails, but you do not see any bounces in the tracking for that email, your contact most likely has a filter on their email server or client that is blocking your email. The filters may cause your email to be placed in your contact's spam or junk folders. If the filters on your contacts' email servers are blocking messages sent from our

Envois mars 1, 2019