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Comment améliorer la délivrabilité de vos emails?

Les performances de vos envois représentent l'éfficacité de vos campagnes. Sur le long terme, vous économiserez votre argent et votre temps tout en amplifiant votre audience et vos ventes. Chez Benchmark, nous faisons tout notre possible pour que vos envois soient éfficaces et pour que que votre taux d'ouvertures soit à la hauteur en actualisant et en adaptant notre stratégie aux nouvelles technologies. Cependant, il y a des aspects qui

Rapports août 7, 2019

What is Whitelisting? How do I add email addresses to my safe senders list in my email client (or my security software)?

  Whitelisting is specifically allowing emails from a certain source, such as Benchmark Email, to be allowed into your email inbox. Adding such trusted email addresses to your whitelist so that they can pass easily through your spam filter or junk folder varies across the different email clients and internet security platforms. The following is a list of steps for programs and email in alphabetical order. AOL 7.0 / 8.0

Envois Rapports février 28, 2019

Why aren‘t my contacts receiving my emails?

If your subscribers are not receiving your emails, your emails may have been diverted to their spam or junk folders. Ask your customer first to check those folders. If they are there, your subscriber needs to mark your messages as Not Spam. If your email campaigns are not found in the spam or junk folders, your subscriber's internet service provider (ISP) may be blocking one of Benchmark's IP addresses. Benchmark

Envois avril 4, 2019

My emails are not counting as bounces and yet my recipients have not received them. Why?

  If your contacts are not getting your emails, but you do not see any bounces in the tracking for that email, your contact most likely has a filter on their email server or client that is blocking your email. The filters may cause your email to be placed in your contact's spam or junk folders. If the filters on your contacts' email servers are blocking messages sent from our

Envois mars 1, 2019

How to whitelist Benchmark Email in your local Anti-Virus or Firewall programs?

  It is highly possible that your systems are using any of these: An Anti-Virus software installed on your local machine. A Firewall installed on your machine or infront of your machine as a Gateway. An IPS [Intrusion Detection System] infront of your machine as a Gateway. All these softwares/devices have an option to "Whitelist" any website or IP address. In that whitelisting section, you need to add these websites

Envois Rapports septembre 6, 2019

What should I do if my contact‘s ISP is blocking mails sent through Benchmark Email?

  On occasion, an ISP may block emails from you on behalf of one or more of your subscribers. There may be a valid reason for this, there may not be, but the bottom line is you'll have to contact the subscriber and the ISP to clear up the blocking issue. The following is a template letter you can send to the subscriber regarding the blocking problem, as well as

Envois Rapports février 28, 2019

How to whitelist Benchmark Email domains in your Postini Settings to receive mails properly in your inbox

Postini is an email and Web security and archiving service owned by Google since 2007. It provides cloud computing services for filtering email spam and malware (before it is delivered to a client's mail server), offers optional email archiving and protects client networks from web-borne malware. Postini Services - Postini Services let you set up email policies and filters. Log into your Postini Services console. Please click on the Postini

Envois septembre 4, 2019

Comment whitelister les domaines de Benchmark Email dans les applications Google pour garantir la bonne réception des emails?

Si vous utilisez Google Apps for Business , il est possible que vous rencontriez des difficultés avec nos serveurs. Veuillez suivre les étapes suivantes pour y remedier. Note: une whitelist (à l'inverse de la blacklist) est une liste d'adresses IP à partir desquelles les usagers estiment recevoir des campagnes emails pertinentes. Lorsque vous ajoutez une adresse IP à une whitelist, les campagnes emails ne seront pas traitées chtomme Spam le

Envois Rapports septembre 5, 2019