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Knowledge Base Home aero-right Billing aero-right Benchmark Account Statuses

Benchmark Account Statuses

Billing Updated on August 10, 2022

Benchmark accounts can have different statuses, and some are based on account payment. If your account does not renew then expect an expired state. Aside from nonpayment, not following the Benchmark terms of agreement could result in a pending, suspended, or even a terminated status. If your account is expired due to nonpayment, please click here to learn how to renew your account.

Of course, all cases are different, but below we have listed some reasons why we terminate or suspend accounts.

Suspicious Behavior
Negative Account Rating
Sending Phishing Content
Canceled Account
Prohibited Industries

If you suspect your account was wrongly interrupted, please feel free to contact our support team to further investigate.