Benchmark Send Base Plans
While Benchmark pricing is mostly based on the number of subscribers you have in your account, we understand that not everyone has the same needs. Therefore we also offer Send Base plans. With Send base plans, you only pay for the amount of email sends you plan to do each month. The main advantage is you can have as many contacts as you want in your account — the total
Billing February 11, 2021
Benchmark Account Statuses
Benchmark accounts can have different statuses, and some are based on account payment. If your account does not renew then expect an expired state. Aside from nonpayment, not following the Benchmark terms of agreement could result in a pending, suspended, or even a terminated status. If your account is expired due to nonpayment, please click here to learn how to renew your account. Of course, all cases are different, but
Billing September 16, 2019
Account Expired
When an account fails to renew, it becomes inactive and is considered Expired by our system. During the expired state, your email campaigns will not send, signup forms will stop collecting subscribers, and your automations will stop. Accounts renew each month automatically, annually, or semi-annually depending on your preferred billing cycle. To help avoid interruptions, we ask you to update your billing information anytime a credit card is expired or
Billing March 15, 2021
Benchmark’s Non-Profit Discount and Plans
Benchmark Email offers a 25% discount to registered non-profit organizations. To apply the non-profit discount, you’ll need to email us a copy of your IRS 501(c) determination letter. You can email us at Support@benchmarkemail.com. Use Subject Line: Non-profit Discount Please include the following items in the body of the email. Benchmark Email Username Copy of your IRS 501(c) determination letter Important If your company is outside the United
Billing September 29, 2021
Do We Accept Payment via PayPal?
To add PayPal as your payment option Yes, Benchmark does accept payments via PayPal. This option will be available during the checkout process. To learn how to pay your Benchmark account via PayPal, please see the steps below. Log into your Benchmark Account Locate your username, and click on it Select the Upgrade option Now choose the plan you want to upgrade to and click Continue . If you are
Billing March 15, 2021
Payment Methods for Benchmark Email
Benchmark understands that not all clients can pay in the same form; therefore we offer different payment methods to help adapt to your needs. When you initially sign up for a Benchmark account, we’ll place you on our Free Plan 250, which gives you access to all but our pro features. Topics covered in this article: Credit Cards Accepted Wire Transfer Check PayPal Recurring Payments How to view or download
Billing October 6, 2021
How Do I Upgrade My Benchmark Account?
To upgrade your Benchmark plan, you’ll need to log in to your account. Once logged in, click on your account name and then select Upgrade. The upgrade option will provide the different plans and payment options we offer. There are two different plan types, contact-based and email send volume-based. Our contract-based plan is the one offered in every account, if you are looking for an email send plan, please click
Billing March 22, 2021
Benchmark Email Business and Support Hours
Since we are a worldwide company it only makes sense that we would offer support in our different regions. Not every office provides 24/7 support only a few of them do. We offer support in 9 different languages, and we have offices in 15 different countries. See the list below to see which time we offer support assistance in your region. Note we offer 24/7 English LiveChat and Email
About Benchmark Email June 1, 2021