If I don’t send emails one month, why do I still have to pay?
If you do not send any emails, your account is still active. This means all your contacts, layouts, data and other information is still available and organized in your account. Your survey URLS, Signup Forms and autoresponder emails are active for the duration of your plan. The monthly payment you make is not based on your use of our service, but the storage and upkeep of all your data, as
General Questions July 25, 2018
What about my emails made in the Classic Editor?
Unfortunately emails and templates from the old Classic Editor are incompatible with the new Drag and Drop editor. This is due to many of the functions, features, and code of the new editor, were not available in the old editor. But with the new Drag and Drop editor, all email templates or emails created by you will be mobile friendly, and it's been said that it's easier to use!
General Questions April 6, 2022
Can I Print My Email?
Yes! You can print your email from the new Drag and Drop editor. By hovering over the Test dropdown menu, You will have a Print Version option available. After clicking on the Print Version option, a webpage will open in another tab (or window) with a print friendly version of your email. You will then need to click on the print button at the top right or go to
General Questions April 6, 2022
Can I make my email mobile friendly?
You most definitely can! In our Classic editor, we have mobile friendly templates to start from. As for the Custom HTML and Plain Text emails, these are not automatically mobile friendly. As for our new Drag and Drop editor, all email templates and created emails in the editor will automatically be mobile friendly. We recommend giving the new editor a try, it's easy to use!
General Questions April 8, 2022
Can I Change My Layout During My Email Creation?
Yes! You can change your layout by clicking on the layout button , then choose a different layout you wish to use. You will not lose any progress or work you've done when selecting a different layout. Our editor will try and rearrange the blocks to accommodate your new layout as best it can. If you don't like how the editor rearranges, you can move the blocks to its
General Questions April 6, 2022
Are Windows Mail and Windows Live Different?
Windows Mail and Windows Live are just a tad bit different from each other. Both serve the same purpose however each have their own benefits have. Here are the differences: Windows Live is another name for Hotmail. Hotmail was acquired by Microsoft in 1997 to provide a free email service to it's users. Instead of erasing Hotmail, Microsoft opened another door and called it Windows Live. Windows Mail is
General Questions March 26, 2019
How Do I Insert My Digioh Document Link?
First, you will need to connect Digioh with your Benchmark Email account. Then, complete the following steps in your Digioh account to obtain your document link: Log into your Digioh account Select + Add New File You will be prompted to complete the following steps: • Step 1: Upload • Step 2: Customize • Step 3: Finish Copy the link provided in Step 3 Click Go To BenchmarkEmail Log into
General Questions May 3, 2022
Why Does My Email Look Different in Different Email Clients and Browsers?
In short, every email client and browser renders HTML code differently from one another. Compare it to the numerous languages that are out there. While one joke may make sense and even be hilarious in one, it may directly translate into a grammatically incorrect statement that makes no sense at all in another. The severity of your email anomalies will vary depending on the email client or browser and may
General Questions May 3, 2022
Most frequently asked HTML questions
How do I remove an underline from a hyperlink? How do I change my font color? How do I align my images in a row? What do I need to know about using my own, custom HTML email? How do I personalize my email to display my contact's first name using HTML? How do I add custom fields in the body of my email using HTML? How do I make
General Questions April 8, 2022