Does Benchmark Email sell or rent email addresses?
Benchmark Email does not sell or rent lists. We are strictly a permission-based email marketing service. Bought and rented lists are not permission based so not only do we not sell them, we do not take on customers who use them. Your list must be collected in a proper manner to be used with our service. We do not allow our clients to harvest email addresses.
General Questions May 10, 2021
Can I use CSS (cascading style sheets) in my emails?
You can use CSS in your emails, however many email clients do not implement the most current (or any) CSS standard. Also note that most email clients automatically block external stylesheets. If you must use CSS, use only inline styles. Also, be sure to test your email thoroughly to make sure that your email is displayed properly in a few of the major email clients. This will greatly increase the
General Questions April 28, 2022
Can I use JavaScript in my Emails?
Benchmark Email does not allow the use of Javascript code in Emails sent from our system. Because of the potential for malicious code to be sent from our system, the message review system will not allow any message that contains Javascript to pass through.
General Questions May 3, 2022
How Can I Cut Back on Spam Complaints?
The following tips will help keep your complaints to a minimum : Make sure that you have explicit permission to send email to your contacts. Make sure your sign-up form comes with an explicit permission statement. This statement should indicate the type of content in your emails as well as your sending frequency (for example, weekly, bi-weekly, monthly). Make complete use of your welcome email so users know that
General Questions May 3, 2022
Why did Yahoo send my emails to the bulk mail folder?
Our white-list agreement with Yahoo does not guarantee perfect delivery. Yahoo reviews messages for server reputation, message content and sender address. Be sure to use our spam check to avoid message flags. Your message may also be flagged if you have received spam complaints in the past from the same sender address.
General Questions May 3, 2022
My emails are being delivered as broken HTML code or an attachment. What gives?
There are two things that could be going on if this happens: 1) Some email programs will display multi-part messages as garbled code or an attachment if an email message doesn't contain both HTML and plain text content. To avoid this add either plain text or HTML content to your campaign if one or the other is missing. Use the PREVIEW feature and send your test emails to different email
General Questions April 8, 2022
Did you check your spam score for your email?
Our Spam Check feature scans your email and rates your email on a scale of 0 to 8. The higher the score, the likely your email will be filtered as spam and will either land in the spam folder, or be quarantined. By using the Spam Check feature, we can gauge the deliverability of your email, and to also address any issues that can diminish your deliverability. To use the
General Questions March 26, 2019
How can I change the default footer logo in my Emails?
We can only display our logo at the bottom of the email. There are different styles of logos for you to choose from in Editor step of the Drag & Drop Editor. While editing the email, click on the Footer section and select your logo or "Badge":
General Questions April 6, 2022
Can I spell check my email in Benchmark Email editor?
To spell check your email Click on Emails tab Click the Edit This Email icon. When you click the Emails link, you will be shown a list of all of the saved emails in your account. To the right of each entry, three icons appear. The first icon is the Edit This Email icon. Click on the Email Builder link from the summary. Click on the Spell Check link at
General Questions May 3, 2022
If I send a one test email, will it show up just like it would to my subscribers?
If you send a test email from the 'Editor' preview page, the body of the email will appear as it will to your contacts. However, the formatting may differ in some of your contacts' email clients. Also, test emails include a additional item in the the standard footer indicating it is a Test Email. All special links (subscribe, optin, survey, manage subscription) would run in test mode. Every email that
General Questions May 3, 2022