What Are the Benefits of Email Authentication?
Nowadays most businesses rely on email marketing to send their clients notifications, promotions, and updates. When using email marketing, you will need to implement different forms of email authentication to achieve better delivery rates. Email authentication helps by verifying that the emails are actually from you or your business. All major ISP’s like Hotmail, Gmail, AOL, and Yahoo use email authentication to filter out suspected spam emails. Email authentication can
General Questions May 3, 2022
Why isn’t my email rendering correctly in my Gmail mobile app?
Gmail has a feature that automatically resizes your email as it is received on your mobile device. This feature can sometimes cut off parts of the email, like the one on the right. Unfortunately, this is not a setting on the sender’s side. We can’t do much about it, as it is a feature of Gmail. However, recipients can resize their email back to it’s original size if it is
General Questions April 6, 2022
How do I disable the popup blocker for my browser?
Chrome Firefox Safari Explorer Most browsers will come with a popup blocker that is by default turned on. It is optional to turn popup blockers off if it interferes with a website. Here's how to disable the popup blocker for your browser. Chrome Open Chrome Click on the menu icon in the top right Click on Show advanced settings Under the Privacy section, click on Content settings In the "Pop-ups"
General Questions September 4, 2019
Does Benchmark Prorate?
Yes! Benchmark will prorate upgrades automatically. You will see an adjusted price if you decide to upgrade during your billing cycle. Your billing cycle will not change when you upgrade and so your monthly, semi-annual, or annual renewal should remain the same. We unfortunately do not prorate should you decide to downgrade your account, or change your billing cycle (going from monthly to semi-annual/annual cycles). Any disruption in your billing cycle
General Questions December 18, 2018
Common HTML Email Coding Mistakes
An html email communication might look good on your computer but fail completely on the contact's because it depends on graphics, fonts, and CSS files which only reside on your system. When you are creating your email in outside HTML editors like Microsoft Publisher, Dreamweaver, or FrontPage, remember that you are designing for email and not a website. If you design the email as if it were a web page,
General Questions April 8, 2022
Tips for Plain-Text Email Formatting
Always include a plain-text alternative message with all your HTML emails that you send through Benchmark, because some people choose not to view HTML and would rather read text messages. Also, some anti-spam applications view an HTML email that's sent without a plain-text alternative as "sloppy" and typical of spam, ending in your message being blocked. You can use our “COPY TEXT FROM HTML EMAIL” feature to create a text
General Questions April 8, 2022
Benchmark’s Refund Policy
As a top-notch service provider that takes our delivery rates very seriously, we also have the right to shut down campaigns at any time. A few reasons why we might do this include sending spam, adult material, material featuring drugs, or other items that violate our policy. If you abuse our system in any way, we will shut down your account and you will not receive a refund. We recommend
General Questions November 4, 2020
What Are Benchmark Email’s Terms and Conditions of Use?
All users of Benchmark Email are required to agree to our terms and conditions of use before they can begin using their account. Users must also agree to only use opt-in lists by filling out the Permission Confirmation Checklist and be aware of our Anti-Spam policy.
General Questions May 4, 2022
Why Aren’t My Emails Displaying Properly?
Many email clients ignore CSS and JavaScript within your messages. Forwarding can also disrupt style sheets. Javascript should never be used in emails, and CSS should be used sparingly. As a rule CSS should not be referenced from third party sites and must be used inline. Also, Microsoft HTML editors, such as Frontpage and MS Word, insert non-standard HTML code. This causes display errors in most email clients. We internally
General Questions May 3, 2022
How do I insert a link to Google+ into my email?
Benchmark Email makes it very easy for you to insert social media icons into your email. To insert a Google+ icon into an email: In Step 4 of the email editor, click on the Edit icon for the section you would like to place the icon in. Click the specific location you would like the icon to appear. Under the Insert Social Media Elements toolbox on the left side of
General Questions June 3, 2022