Knowledge Base Home Landing Pages Landing Page Domains
To publish a landing page, you’ll need an active domain. For this, you can use the personal Benchmark domain provided in your account, or if you have access to your domain’s DNS settings, you can create a subdomain with a Benchmark CNAME to publish your landing pages.
The setup is easy, and depending on your hosting service, it can be ready to use in just a few minutes. However, please keep in mind some hosting services can take 24-48 hours to update. After verifying your CNAME record, you can set a URL/path for your page.
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Your personal Benchmark domain will allow you to publish landing pages without the need of having a private domain. The subdomain is a unique Benchmark ID; the subdomain can not be changed.
For example, the personal domain will appear like this 1234567.benchmarkpages.com.
Personal Benchmark Domains are available for all premium accounts. In addition, the Personal Benchmark Domains are SSL certified.
A domain is needed to create a landing page URL. If you own a private domain and would like to use it for your Benchmark landing pages, you’ll need to create a subdomain and add a Benchmark CNAME record to your DNS settings. If you don’t have a private domain or have access to your domain’s DNS settings, an alternative is using your personal Benchmark domain.
A subdomain is a smaller part of the main domain. It allows you to separate content, and it acts as a unique domain, all while living under your domain hosting service. For example, in the image below you can see the subdomain we use for our Benchmark Knowledge Base, all while hosting it on our Benchmark Email domain.
Important
Using “www” as a subdomain will give an error, and your landing pages will not work.
There are two parts to connecting your domain to Benchmark.
Part 1: Steps to get your CNAME Record. This is the personal Benchmark Domain provided in your account.
Part 2: We’ll show you what to do to verify your domain after the CNAME Record has been added to your DNS settings.
While your landing pages are created and published with Benchmark, the sub-domain you create is hosted on your domain.
To connect your domain to Benchmark and add a subdomain, please follow the steps below.
For example:
Where blog is the subdomain, yourdomain is the domain and .com is the top level domain.
Once you’ve added the CNAME (personal Benchmark domain) record in your DNS settings, go back to your Benchmark account. If you left the CNAME Record popup open, click on Verify Domain. If you closed it, here is how to reaccess it.
If your domain is verified successfully, you are now free to publish your landing pages. However, depending on your hosting service, the verification process can take up to 24 hours. If you are unable to verify your domain, please contact your domain’s support team.
Verified Domain Success Message
Your subdomain was successfully verified
Unverified Domain Fail Message
We couldn’t verify your domain. Please confirm your information. If this continues, please contact your domain’s support team.
However, if you still need to delete a domain, please follow the steps below.
If you have any questions regarding your landing page domains, please feel free to contact our Support team via Email, Chat, or by Phone.