How Do I Integrate Zendesk With Benchmark?
Zendesk is a support platform designed for businesses to have the ability to develop a more meaningful engagement with their customers. If you have a Zendesk account and would like to combine with your Benchmark account, please follow the steps below. Log in to your Benchmark account. Click on your name (top right) and click on Integration. Scroll down to the bottom of the page and click on Get Started.
Integrations November 2, 2020
How To Import Contacts From Salesforce
Salesforce is a CRM, Customer Relationship Management tool. It is a business tool used to manage and store a client's data. Integrating with Salesforce will allow you to transfer contacts through an API connection. To integrate your Salesforce account with Benchmark Email follow these steps: Log into your Benchmark account. Click on your username on the top right corner. Select Integrations. Scroll to the bottom of the page, click
Integrations May 7, 2021
What is Automation Pro?
Automation Pro is a tool developed by Benchmark Email to create automations for your email subscribers. Automations are a set of elements or modules that automatically perform specific tasks based on your subscribers interactions with your emails and website. Within Automation Pro, automations can add or remove subscribers from lists or automatically send an email based on website activity, which are tasks that regular automations can’t do. In Automation Pro,
Automation Pro March 24, 2021
If I don’t send emails one month, why do I still have to pay?
If you do not send any emails, your account is still active. This means all your contacts, layouts, data and other information is still available and organized in your account. Your survey URLS, Signup Forms and autoresponder emails are active for the duration of your plan. The monthly payment you make is not based on your use of our service, but the storage and upkeep of all your data, as
General Questions July 25, 2018
What is Click Focus?
Click Focus in Engagement Emailing focuses on the URLs you have used in the email campaigns you have sent. The tool will analyze the campaigns you have chosen and make available to you a couple of more options. You can first create a list of contacts that have clicked on any of URLs you have chosen. This will allow you to target everyone that has actively clicked on any link
Contacts September 5, 2019
Why is a contact still receiving my emails even though they have opted-out?
When a contact selects the "unsubscribe" link in your email, they are directed to the "Manage Subscription" page. This is where they will uncheck all boxes for any list they may be on. They are then automatically moved to the Master Unsubscribe List. If a contact has followed the above procedure but is still receiving your emails, they may be signed up under another email address as well. They will
General Questions June 8, 2022