Benchmark Account Statuses
Benchmark accounts can have different statuses, and some are based on account payment. If your account does not renew then expect an expired state. Aside from nonpayment, not following the Benchmark terms of agreement could result in a pending, suspended, or even a terminated status. If your account is expired due to nonpayment, please click here to learn how to renew your account. Of course, all cases are different, but
Billing September 16, 2019
Benchmark’s Non-Profit Discount and Plans
Benchmark Email offers a 25% discount to registered non-profit organizations. To apply the non-profit discount, you’ll need to email us a copy of your IRS 501(c) determination letter. You can email us at Support@benchmarkemail.com. Use Subject Line: Non-profit Discount Please include the following items in the body of the email. Benchmark Email Username Copy of your IRS 501(c) determination letter Important If your company is outside the United
Billing September 29, 2021
Does Benchmark Prorate?
Yes! Benchmark will prorate upgrades automatically. You will see an adjusted price if you decide to upgrade during your billing cycle. Your billing cycle will not change when you upgrade and so your monthly, semi-annual, or annual renewal should remain the same. We unfortunately do not prorate should you decide to downgrade your account, or change your billing cycle (going from monthly to semi-annual/annual cycles). Any disruption in your billing cycle
General questions December 18, 2018