Does Benchmark Email track opens on smartphones?
Yes! A small, invisible graphic is embedded in the bottom of your HTML email. This tracker, sometimes called an "open tracker" or "web beacon," is unique to each campaign that you send out. Anytime someone opens your email, the open-tracker image is downloaded from our server. We monitor when the image has been downloaded and this is how your "opens" are tracked. Regardless if the email is opened in an
Reports March 26, 2019
What are browser cookies?
When you visit a website, a message is sent to your browser that is saved as a text file for later use. This message is a cookie and the cookie allows the website to recognize you if you were to visit the site again. Benchmark Email uses cookies to store information, such as your user ID, to make the experience feel more customized. Please ensure that you have enabled cookies
General questions March 28, 2019
How Do I Enable JavaScript on My Browser on a Mac?
JavaScript is what allows the features of Benchmark Email to function correctly. Therefore, please follow these steps to ensure that you have it enabled in your web browser to guarantee the best possible performance and experience with Benchmark Email: Click here for instructions on how to do this on a PC. Safari Open the Safari application by clicking on the icon in the Dock. Go to the Safari menu
General questions June 7, 2021