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How to compare email reports?

Comparing email reports should come as second nature when sending email campaigns.  That is why Benchmark provides a detailed reporting system to better monitor the engagement trends on your campaigns. Email reports can be found in the Reports section of your account. Follow the steps below to learn how to compare reports. From the left menu, click on Reports. Select Email Reports.  Select the campaign reports you want to compare.

Reports May 9, 2019

What‘s in the Reports section?

  The Reports tab displays statistics for every email sent, autoresponders, and surveys. The 'Reports' tab has the following sections: Email Reports - This section contains links to the brief and detailed report for your last email. These reports can be exported to a Microsoft Excel spreadsheet, CSV or saved back as a Contact List. The detailed report contains the individual reports for Bounces, Clicks, Opens, etc. You can also

Reports January 22, 2019

Download Email Reports

Measure how effective your email was and prepare how to improve for future emails by downloading your email reports. Once you have sent your email campaign, you can download a detailed report from within the Reports section in your account. Reports Available Opens Clicks Complaints Bounces Unsubscribes Unopens To learn how to see your email reports, please follow the steps below. From the left menu, click on Reports. Select Email

Reports October 22, 2021

What is Abuse?

One way to define abuse is as a "Spam Complaint." There are different levels of complaints, each of which can affect your emailing reputation. Standard Abuse Complaints are registered when a recipient marks your email as spam inside of their inbox. A report is sent to us whenever this happens, and we automatically unsubscribe the recipient and add them to your Master Unsubscribe List in your account to prevent any

Reports October 14, 2021

Automation Lite Reports

Our system provides tracking statistics for Automation Lite. The same statistics that are gathered for individual emails are also gathered for automations. The difference between automations tracking and message tracking is the ability to sort the statistics by different criteria. To track your automations: Click the Reports tab from any page in your account. Select Automation Reports. Then choose the Automation to which you want to view reports for. After

Automation Lite Reports April 6, 2022

How to Export a List of Contacts Who Opened an Email

  To view the email addresses of contacts who opened an email: Click on the Reports section. Then, select the email campaign of which you want to view the Opens reports. Now, click on the Opens Section. You will now be able to view the contacts who opened your email, you can also export these contacts. Here's how you export a list of contacts who opened your email: In the

Contacts Reports April 18, 2022

Blog: How to Reduce Email Bounce Rate and Improve Deliverability

  Reaching your contact’s inbox is the most important part of your email marketing strategy; however, in some cases reaching the inbox can be harder than anticipated. At Benchmark, we go the extra mile to ensure you have the necessary tools to deliver great-looking emails. We are also constantly adjusting our strategies to move past any roadblocks put by ISP’s (email clients). But did you know there are things you

Delivery Reports February 24, 2022

How to Reduce Spam Complaints

  The following tips will help you reduce spam complaints: Confirmed opt-in: The best way to ensure that your subscribers want to receive emails from you is by using a confirmed opt-in process. It requires your subscribers to confirm their subscription, usually by clicking a link in an email before they can be added to your email list. Your list only: It is not acceptable to purchase email lists or

Delivery Reports April 19, 2021

How to Warm Up Your Dedicated IP

IP warming is a practice, you gradually increase over time, the number of emails you send out via your IP address. Email Blasting out of a “cold” IP address damages deliverability and might catch the ISP radar’s attention. When switching to a new IP address, it’s critical to start slowly with a low send volume, in order to establish a good sender reputation with the new IP address. This gradual

Delivery Reports July 15, 2021

Can I Save My Unopens From My Reports?

Starting March 30th, 2016, we no longer allow users to save unopens as a list within Benchmark.  This is to prevent abuse by spamming contacts, using the Benchmark Email system.  A lot of email recipients do not like to receive the same email twice.  However unopens are still important and you can still export unopens as an Excel file, or a Comma Seperated Value (.CSV) file for your own records.

Contacts Reports June 16, 2021

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