If I don’t send emails one month, why do I still have to pay?
If you do not send any emails, your account is still active. This means all your contacts, layouts, data and other information is still available and organized in your account. Your survey URLS, Signup Forms and autoresponder emails are active for the duration of your plan. The monthly payment you make is not based on your use of our service, but the storage and upkeep of all your data, as
General questions July 25, 2018
What is proof of permission and why do I need to provide it?
Proof of permission is some sort of record that tells us that your list is permission-based. By permission-based, we mean that every single person on your list has given you the green light - in one form or another - to email them. To take things further, the contacts on your list must be from people who know, without question, that they're giving you permission to email them. To put
General questions May 10, 2021