How can I add a question to my survey?
If a survey is still in the inactive status, you will be able to add questions to it. Adding a question to your survey draft: Click on the Survey name. You will jump to the Survey Details page. Note: The survey needs to be in the Inactive status. Click on "Step 1 Questions." At the end of the Questions list you can find the "ADD QUESTIONS" button. Click on that
Surveys & Polls August 7, 2018
Can I customize the default colors and fonts on a survey?
You can customize the colors, fonts and alignment of a survey on the third step of the editing process. The survey editor will be on the left side of your screen. There are two sections of survey editing: Header Formatting Options Body Formatting Options Header Formatting Options: In this section you can do the following: Change the alignment of your logo. Change the font, font size, color, background color and
Surveys & Polls August 7, 2018
How can I let my clients view their reports?
By creating a username and password for your clients and then checking the option "View reports on any campaigns sent," you will allow them the ability to access their reports. To set this up, click on Clients at the top left of your screen. Then follow these steps: Locate the name of the client and select the Edit icon on the right. Under Client Access, you will find the "View
White Label October 22, 2020
My fonts are not displaying the way I want them to in Apple Mail. Why?
Unfortunately, the way an email is processed and displayed varies between email clients. This means that your email may be viewed in various ways by different subscribers, based on their email service provider (ESP). To ensure recipients using Apple Mail see your font correctly, you will need to modify the coding of your email. Attention: Advanced knowledge of HTML is required. Unwanted changes may occur to your campaign if the
Templates & Editor September 6, 2019
Can I change the default images in Benchmark Email templates?
Yes, you are able to edit the default images that are in templates and are in fact encouraged to do so. Making your newsletter resemble your business will help build customer loyalty, as they will visually make the connection between the campaign and you. This can be achieved by inserting your own images into the campaign. You can delete default images or images that you have placed within the template.
Drag & Drop Editor August 6, 2018
How do I change the language of the footer text?
In order to change the language of your footer text, you'll need to change the language settings for your email messages. This can be found in your Account settings from your user menu at the top right hand corner. After you log into your Benchmark email account, follow these instructions here: Hover above your account name in the top right hand corner Select Accounts Settings from your options/li> Scroll down
Create Email Marketing September 9, 2019