Benchmark’s Refund Policy
As a top-notch service provider that takes our delivery rates very seriously, we also have the right to shut down campaigns at any time. A few reasons why we might do this include sending spam, adult material, material featuring drugs, or other items that violate our policy. If you abuse our system in any way, we will shut down your account and you will not receive a refund. We recommend
General questions November 4, 2020
How do I add a signup form to my Facebook profile?
Have you ever wanted to sign up email subscribers on your Facebook profile? Here's how you do it: Get your signup form link Log into your Benchmark Account. Click on the Signup Forms link from the Contacts Menu. Or, learn how to create a email signup form. Select the signup form you'd like to use and click on Publish (step 4) Select "Pop-up from a button on your Website". You'll
What Are Benchmark Email’s Terms and Conditions of Use?
All users of Benchmark Email are required to agree to our terms and conditions of use before they can begin using their account. Users must also agree to only use opt-in lists by filling out the Permission Confirmation Checklist and be aware of our Anti-Spam policy.
About Benchmark Email June 7, 2021
Did you check your spam score for your email?
Our Spam Check feature scans your email and rates your email on a scale of 0 to 8. The higher the score, the likely your email will be filtered as spam and will either land in the spam folder, or be quarantined. By using the Spam Check feature, we can gauge the deliverability of your email, and to also address any issues that can diminish your deliverability. To use the
General questions March 26, 2019
Why are my images being cut in Outlook?
Images may display incorrectly or appear to be cut off commonly in Outlook 2007 and higher. Unfortunately this is an issue that is common with Outlook due to Microsoft utilizing their own rendering engine to display their emails. This can also cause unintentional spacing as well. Our Programmers have observed that tables or text boundaries that extend past 1,790 pixels, Microsoft will insert a line partition vertically or horizontally. This
How to whitelist Benchmark Email domains in your Google Apps settings to receive emails properly in your inbox?
If you are using Google Apps for Business & having trouble in getting emails from our servers then kindly follow the steps given below. Note: An email whitelist is a list of IP addresses from which your users expect to receive legitimate mail. When you add an IP address to your email whitelist, emails sent from this IP address will generally not be marked spam. At this time, it is
How do I add HTML coding to my email block?
HTML will need to be added to your email one block at a time. Please be advised that editing the HTML coding may cause undesirable and possibly permanent changes to your campaign. Therefore, only make changes if you are confident in your knowledge of HTML. Also note, this only applies to blocks that allow for plain text. How to add HTML to an email block: Click into and the edit
Templates & Editor August 6, 2018
What general HTML should I know when looking at template code?
When viewing the template code, you will most likely see the following HTML code: Basic Elements Structural Definition Presentation Formatting Links and Graphics Dividers Lists Backgrounds and Colors Tables Basic Elements Document Type <HTML></HTML> (beginning and end of file) Title <TITLE></TITLE> (must be in header) Header <HEAD></HEAD> (descriptive info, such as title) Body <BODY></BODY> (bulk of the page) Structural Definition Heading <H?></H?> (the spec. defines 6 levels) Align Heading
Templates & Editor March 28, 2019
Can I upload my PDF contacts to Benchmark Email?
You cannot upload a PDF file of contacts into Benchmark Email. However, you can convert a PDF into a text document, which can then be uploaded into your contacts. Note: This information applies to contacts within a table only and requires the full version of Adobe Acrobat. To convert your PDF, follow these steps: Open the PDF in Adobe Acrobat. Click File followed by Save As. Select Save as Type:
Templates & Editor March 28, 2019