What‘s in the Reports section?
The Reports tab displays statistics for every email sent, autoresponders, and surveys. The 'Reports' tab has the following sections: Email Reports - This section contains links to the brief and detailed report for your last email. These reports can be exported to a Microsoft Excel spreadsheet, CSV or saved back as a Contact List. The detailed report contains the individual reports for Bounces, Clicks, Opens, etc. You can also
Reports January 22, 2019
How can I cut back on spam complaints?
The following tips will help keep your complaints to a minimum : Make sure that you have explicit permission to send email to your contacts. Make sure your sign-up form comes with an explicit permission statement. This statement should indicate the type of content in your emails as well as your sending frequency (for example, weekly, bi-weekly, monthly). Make complete use of your welcome email so users know that
Can I capture the reason my recipient unsubscribed?
Yes, you can capture the recipient's unsubscribed reason. When a recipient clicks on the unsubscribe link in the Email footer it takes them to the "Unsubscribe confirmation page." After clicking the "Unsubscribe" button on that page, they will be redirected to a page that prompts the recipient to enter the reason why they are unsubscribing. If the recipient selects any of the reasons from this survey, that reason will be
Delivery September 6, 2019
How do I mail specifically to contacts who opened my last email?
You can send an email to the recipients who opened your last email by saving these contacts to their own, separate list. Here's how you do that: Click on the Emails tab. Click on the Email Reports link from the Reports menu. Click on the name of the email you want to use to create the list of email openers. Click on the OPENS button. Click on SAVE TO LIST